They moved me into a dirty apartment and wont answer any of my emails.
July 7, 2026 - Review from Apartments.com
I was excited to move into my first apartment, but unfortunately my experience has been very disappointing. When I moved in, the apartment was not as clean as it should have been. I found dust, debris, and even dead bugs under the sinks, and I started seeing bugs shortly after moving in.
There were also several maintenance issues, including the shower not draining properly and the toilet not flushing. While those issues were eventually fixed, I don’t believe a new resident should have to deal ...
with these problems immediately after moving in.
I’ve also reached out to management about my remaining concerns and have had difficulty getting a response. As a first-time renter, I expected the apartment to be clean, move-in ready, and for communication to be more responsive.
I hope management improves its inspection, cleaning, and communication processes so future residents have a better experience.
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Property Manager Responded
July 23, 2026
Hi, there. We sincerely apologize for the inconveniences you've experienced throughout your move-in. We care deeply about your experience and concerns, and we encourage you to contact our office at rockcreekathollowtree@rpmliving.com, so we can ensure our team visits your home as soon as possible.
Max of 2. | Restrictions: None.