Rossview Heights Townhomes

plus 25 dollars for some blinds which they didn't even put on the bill. so I didn't even know I was paying for it about it until i called. i dont even know how there are any good reviews for this place.-

number of hidden fees upon signing the lease. Due to the nature of the time period in which I had to move to start my new job, there wasn't much option to continue looking by the time this property management team contacted me to let me know of the blunders. Otherwise I wouldn't have continued on with the process. This is the most expensive property I've ever rented. The electric bill is $220/month more than my previous residence. As a certified HVAC technician, I've assessed that this is most likely due to their poorly maintained AC unit, which cannot maintain the apartment below 74°F on the first floor, and close to 80°F on the second floor when the outdoor temp is 85°F or higher. I put in a service request in for the AC and no one has been to fix it, though I did have a phone call with a maintenance tech who applied doubt to my assessment and said he would look into it. He has not. When I moved in, my back door did not lock or latch, and was keyed differently than the rest of the house. I submitted a service request and a latch plate was installed. When I said about the door being keyed differently and that I did not have a key to the door, the maintenance tech explained that they were old properties and sometimes not all the keys are returned. He said it's unlikely to have them keyed the same. I ended up replacing it myself. The handle broke off of my kitchen faucet the first day I moved in, and the spout actually has holes in it that leak. bathroom sink trap is literally taped together. They’ve painted the bathroom tile with wall paint, so the whole bathroom is peeling in sheets. The walks and steps are not maintained in the winter. Other tenants complain about recurring roof leaks causing damage to their personal property. One of the tenants asked me if I could fix her heat for her after she was 4 days without in 20°F weather (Maintenance only provided her with small space heaters).

to have a flashlight to walk to and from your car after dark, as the outside lights never have working lightbulbs in them. The doors are torn down and sitting outside the suites. We’ve had deer, DEER!!! In our suite. Imagine opening your door and meeting a deer face to face. They do not cut the grass either. Weeds and grass are as tall as the stairwell and it’s annoying to walk through on the way to the car. Do not move here. Seriously, things will go wrong and maintenance will not show up and if they do it will be after calling the office multiple times. The office staff are at the Cascades. They can’t even be bothered to be here. Go spend a little more and get a nicer place to live!!

and people use the outside common areas as their own personal dump. In my townhome, there was a huge hole in our drywall for over 3 months. The only reason why it was fixed was because I wrote a negative review of Governor's Ridge and said I'd delete the said review if my wall was fixed. Our bathtub has been damaged for over 1.5 years and has yet to be fixed as well. We've given up on that happening. Do not move here. You'll be paying way too much for such a horrible community.

not fix it until a new tenant moved in. The front door to our building has been broken since we moved in (the block that helped swing the door closed fell out of the door and hit one of the tenants in the head) and they’ve made no moves to fix it. My neighbor met a raccoon IN THE BUILDING one night and had to scare it away. Absolutely ridiculous. Do not put yourself through what we put up with for too long.

actually uncomfortable. I attribute part of this to using a "bath fitters" type installation to reline the shower (possibly twice by the looks of is) which really shrinks the space in there. You have to shower sideways or you hit your arm on the wall. Oh, and the rest of the bathroom is really old, large tile with cracks in it. Not sure why they finished the bathtub and left the rest to look like a bath house, but it's not attractive or functional. The carpet they installed in the lowest grade they could get. I do not expect top of the line carpet for a rental, but I have stepped on the carpet tacks in several areas, carpet edges and on the stairs, a lot which is painful and dangerous for our young child. They painted the basement with a primer, but never actually painted it and that primer rubs off on your clothing. This is not easy to avoid while walking up the stairs either. The garage, oh the "garage". This should be listed as a utility shed attached to your home. We have a compact car that barely fits in the garage. It's nice to have that extra storage, but don't assume you will get to keep your car in doors. It is nice to have that extra storage, but we were really hoping to avoid scraping snow off our car and getting our kid into her car seat without standing in the elements. Oh well, lesson learned.

playground was just landscaped but they have a flooding problem when it rains and half of the landscaping was washed away. The "grass" is ugly as most of it is weeds. They have parking problems and do not enforce their own parking rules that are outlined in their lease. Plumbing problems are rampant and all they do is pour something down the drain rather than snaking it. The basements leak water and despite them telling it has been fixed it hasn't but they do not care. Half of the outlets are two prong outlets and we still have active knob and tube wiring. We do not have Fios despite being told we did. The windows are dual pane but have moisture leaks and I currently can't see out half of my windows. One window is broken and has been "fixed" twice. The window won't stay shut and was told they would replace it in the spring - that was 2014. I can't wait to move out. I resigned because I like the location but they aren't getting anything done, the property is looking worse, and they are rude.