SoMa 23 Apartments

are people parking on the street and in the alley. I parked somewhere and got a ticket, it really truly sucks. And to be clear, Krystal is the one who told me there was a parking garage, who reassured me several times that I would have access and told me access would be $40. They also advertise a pet deposit of $250 but it is actually $400. Any other complaints can be blamed on it being an older building. All the outlets are 2 prong, not 3 prong. No control over the air, and a questionable looking elevator that is prone to break down but these are things you see on the tour and know what you're signing up for. I'm giving it a 1 star review and never recommending this place to anyone based solely on the bait and switch parking situation. Oh, and the back door is supposed to be key card locked but the door is broken so you can open it without the key card, making it able for anyone off the street to just walk in if they wanted to. I like all the security guards and they are really friendly. The lady who I signed my lease with also seemed nice although rushed and always busy or not in the office.

power outlets in my bathroom and I’m pretty sure that might be a code violation, along with windows in the bedroom that do not open. My car was broken into as well in their “secure parking garage” along with 25 other cars. Had to pay $235 to replace the window. No compensation or even acknowledgement from the building. Neighbors are loud and residents take up every space in visitor parking and nothing is ever done about it. They also raised the price on the laundry machines even if not offering hookups in units and then charging us to use the ones they have seems like penny-grabbing. I’ve loved it here but the past 6ish months have been absolutely miserable. Currently looking for alternatives.

better life and opportunities for me and my family so I did. Before I moved out, I gave the new management a 30-day notice and was promised after inspection that I would be given a full deposit back and then some because I paid too much money before I left on my last rent. I moved out in July 2017 and it is now November 9, 2017, and I haven't received a call, letter, or refund of my deposit. I am a struggling college student who did the right thing by given management a 30-day notice before vacating the property and I was taken advantage of. I completed my full-term lease and was under no contract. The office is screening my calls and I have to call from someone else phone in order for them to answer. When the office decides to answer the manager, Linda, informs me that the financial office which is not located on the property is in Arizona and they are responsible refunding deposits. Soma 23 management claims that they don't have a corporate office so there is no one else I can talk to. I don't want another college student or anyone else to be lied to or taken advantage of. Times are hard and I was looking forward to my deposit for my new life I am trying to create.

however I can't, because of one issue: the A/C in this apartment is just refusing to work. I know it's a tough issue to fix and it's gonna take some time. But these apartments hold heat regardless of the weather outside. The not being able to control my A/C is my only complaint here. In the summer it's hot and I have 3 fans going right now with no relief. In the winter the heat blasts so hard I have to keep my windows open even when it's below freezing outside. If they could find a balance with both, that would earn SoMa their 5th star.

any little thing that they do. They will threaten you with court if you push the issue! The sockets are awful. They will continue to go out during random times and if you call and say your sockets are out they will try to charge you for it. They will also enter your apartment without notice and blame you for having things plugged into the wall. It's best to just live in a jail than to deal with them. The parking sucks, they split the cost with the towing company. Many of my neighbors lived in fear EVERYDAY because we thought we would wake up the next morning without our cars. The managers SAY that you'll get a warning...LIES!! First night we moved in our car was towed. Some of the tenants are rude right along with the managers. Also, the elevator is the worst thing ever. GOOD LUCKING GETTING YOUR COUCH AND MATTRESS ON THERE! We had to take ours up 7 flights. You also can't prop the door open when you're moving in or out. You can't double park in the front either. On our move out day, they tried to call the towing company on us for parking in front of the building. The air and heat is controlled by the managers, so if you suffer from heat flashes or chills you can't have heaters or fans or you'll get fined! Utilities are SHARED WITH OTHER TENANTS. Don't listen to them when they say utilities will run 80$ a month. It won't be the same and it'll be a different number. ALSO, YOU WONT GET YOUR DEPOSIT BACK. ITLL BE POCKETED. They will lie and make up anything. They will also do the white glove test on your move out day and dock 30-70 dollars every time. One of the managers claims that she cleans up the rooms when you move out and she will dock her portion out of your deposit. I LOVE HOW THEYRE CONSTANTLY CHANGING THE NAME TO RUN FROM THE BAD REVIEWS! . SAVE YOUR SELF, YOUR TIME, AND YOUR ENERGY!

Rotor Ruter out here ASAP when she realized the situation called for far more than maintenance was equipped to supply. Until the repair could take place (the following day) she was so understanding and helpful. She even offered to assist with the Wet Vac operation and the carrying of my soaked rugs out of the Apt. for me. I turned her offer down..... thinking even I could manage emptying a bucket on wheels. I now know it takes experienced knowledge and strength to maneuver a Wet Vac (but) that was my mistake not hers. The next morning she arrived first thing to check how my night had gone with regard to any further overflowing sink issues (it had not gone well to say the least) and informing me of the time to expect Rotor Ruter. During the "FIX" that resolved the original problem....the following morning it was discovered that another had been created. Again, Ms. Adora was immediately on the scene. I understand that Maintenance is Ms. Adora's job. Being kind, understanding and willing to go that extra mile is not. I'm a 64 year old female who had never dealt with anything coming close to what has happened in the last three days. I not only lack any clue as to the cause of these issues but the knowledge of how and how long the fixes will take. All this non-knowledge was not making those issues any easier. Ms. Adora took the time to explain what was going on and listening to my every concern. While I am sore, bruised and tired to the bone (coupled) with concerns regarding having to replace wooden furniture that stood in dirty waste water for hours and a fur rug that now looks like a wet dog I know for a fact that had I not had Ms. Adora's kindness thru all this it would have been so much worse for me emotionally.

Management controls the heating and A/C, not the tenants. Also, they will enter your apartment without advance notice. It has happened to me several times. There is nothing warm and inviting about the staff at Pauline Place. One good thing, it is a safe place to live ... for now. - not 1 but, 0 stars.

out. I will be looking for the owners of this building a tell them just what type of person that they have here running their business. There are no incentives, they really need NEW MANAGEMENT!!