Southoaks Pointe Apartments

have to feed them poison to kill them off and roaches will eat another dead roach. They come out the electric sockets. Dig themselves in the floors and everything. I have done everything in the book and I’ve never gone a day without seeing a roach since I moved in June of 2022. They say if you keep your house clean they won’t come to you but remember you share walls with people who don’t keep their home clean. The roaches are your roommate. Not the main manager but the other younger girl that helps manage doesn’t even do her job and lied saying she never got a complaint about roaches when I asked her about it knowing the whole building is infested. Mind you the water is always getting shut off and half the time they don’t even put out a notice letter. When I take a shower the water drains so slow the water doesn’t go down till you shut the water off. Homeless people sleeping in the stairwells making it stench and very unsafe. This place needs burned down to the ground. Please do not make the mistake I did and take your time to find the right home because you will be living in a roaches home. It’s not yours, it’s the roaches and be prepared to not be able to wash up, brush your teeth and be able to keep up with your own personal hygiene because they cut off the water without putting out any notice and hopefully you don’t interrupt a homeless persons sleep. PLEASE DO NOT MOVE HERE FOR YOUR OWN MENTAL AND SAFTEY.

it's disgusting. You put your plate down for 1 second and you're guaranteed to have a roach on it day or night. Management will post memo's about their rules and never enforce them. You put in maintenance orders and never get responses to them until you follow up with them. Management also doesn't let you know when they've entered your apartment. Every other apartment I've lived at has left a sheet letting me know they've entered my apartment and what they did while in it. The janitor lady hides the entire day in friends apartments or hers if she lives here, but she's learning from the Manager who is never in the office. There are screaming children that play in the courtyard with no regard for the apartments around them, even though this is against the community guidelines for the complex. When Ruth took over as "Manager" she basically took away all the amenities that you pay for with your rent. The gym was open 24/7; she without notice to tenants said the gym and pool are only open during office hours of 9am-5pm Monday through Saturday. Soo basically for those who work we get the gym on Saturday only. And even these hours she doesn't honor. They close both early if they feel like they want to stop working at 2pm. I've been kicked out multiple times. Your water gets shut off at least once a month if not more. There is absolutely no water pressure so be prepared to stand directly under your shower head and basically take a whores bath. Their reason for not being able to fix it is that the Management Company ANZA doesn't want to replace the old pipes. I'm sorry, that's not my issue. And we won't talk about how almost every apartment has at least 5+ people living there in studio and 1 bedroom apartments. This wasn't allowed at any other apartment I lived in. All tenants had to be on the contract minus minors, but minors still counted as a tenant, and there was a limit I believe of 2 for studios and 3 for 1 bedrooms.

for.

complex has no rules enforced and they let them use the complex like it's a playground. Animals also all over and people smoking outside, all things they said weren't allowed.