This apartment complex is a nightmare to say the least to deal with!!! My apartment has flooded due to the snow storm, and I have been living in a hotel since 2/16, as the damage has made it an unlivable/ unhealthy environment. There has been little to no progress in fixing my unit, and there's still water damage everywhere, the same floors and carpet, holes in the wall, and the ceiling is still not repaired as of today. I have only gotten a call from the office ONE time for an update, and
...that was only because I called them first!! I have been advised that once the insurance stops paying, if my apartment is not fixed, they will not cover the hotel..I also asked for a letter to her assistance from FEMA when this first happened, and they said they would send it via email, but never did! They also refuse to reimburse rent for the days I have not been able to live there! They don't have another unit to put me in, but they won't let me out of my lease?! They are only are offering for me to break my lease with a 60 day notice, even tho I cant live there now due to the damage, and would have to pay 3 months of rent in addition to this, or to transfer to one of their sister properties paying more rent, even tho Ive already have been out of so much money , deductibles, and rent dealing with this!!! They don't care about their residents AT ALL, its all about money!! If you are homeless with a lease, they don't care, as long as you pay them!! And on top of this, the place is a dump, as most of the units had some type of leak or flood during the storm!!! They also already had constant water issues prior to the storm, and the water is still off frequently till this day!!! In January the hot water was off like 4 days in a row, and randomly on and off all time! All of the apartments are old, and ran down with cheap materials as well, and they also have HUGE COCKROACHES!!!! And to the office, please dont reply telling me to call the office, as I already call all the time, and am basically given the same info each time! This is sooooo depressing and stessful to deal with!! RUN, AND DO NOT WALK AWAY FROM HERE!!!!!
Max of 2.