UNLIVABLE APARTMENT
September 8, 2026 - Review from Apartments.com
I NEVER moved into this apartment because it was completely unlivable, yet I’ve already paid for August and September and was told it would cost nearly $4,000 to terminate my lease.
I was shown a different apartment before signing and was told my actual unit would look like it. That was NOT true. When I finally saw my unit, I was shocked. The sink and tub were broken, the showerhead was detached from the wall, outlets were coming away from the walls, and the washer had mildew, smelled horrible, ...
and did not work. There was sloppy paint all over the toilet, washer, dryer, and other surfaces, while other areas were left unfinished. The hallway also has a VERY strong dog/pet smell that comes into my apartment, even though I have no pets.
I brought these issues to management and asked for them to be fixed, but I feel like they simply do not care. My concerns have gone in one ear and out the other.
I’m expecting babies in January, and there is absolutely no way I feel comfortable bringing my babies into a place in this condition. I asked management if we could work something out to end my lease because I never moved in and clearly did not receive what I was shown or paid for. Instead, I’m being told I have to pay thousands of dollars to get out.
This has been an extremely stressful and frustrating experience. I have pictures and documentation of everything and will continue to keep records.
PLEASE make sure you see the EXACT unit you are renting before signing a lease. If I had seen this apartment beforehand, I would have NEVER signed.
Read More
Property Manager Responded
September 10, 2026
Hello, and thank you for reaching out. We’re sorry to learn that your experience while visiting our community wasn’t to your satisfaction. We pride ourselves on giving the utmost care, and we’re sorry to hear that wasn’t the case. We’d be more than happy to speak with you privately, but unfortunately, we don’t know who you are. We invite you to reach out to us in more detail at ResidentServicesMI@MonarchInvestment.com, so we can make things right. Best regards.
Max of 2. $300 for one pet, $500 for two. $30 per month per pet rent.