Spruce Village Apartments

charged them. They also charged us the price for a two bedroom apartment cleaning (we lived in a one bedroom). The invoice did not mention the $500 pet deposit that we had paid them. It took a long time to get in touch because no one was taking calls even during business hours. Days later, after a long conversation, I got the manager to acknowledge my pet deposit and change the charges for a two bedroom cleaning to a one bedroom. She said she'd look into adjusting things but she'd have to find the invoice first, but that the price "might change" because she'd have to check if there were more damages like stains. We don't feel that it's right to try and find more damages when you didn't find any the first time. The list of damages had already been sent and for better or for worse shouldn't be conveniently adjusted afterwards. I was concerned she would want to hang up, call us back and say she found more damages. Two months after moving out, I received the updated invoice and my deposit refund in the mail today. Spruce Village/Cannon Management has once again managed to show that they are either incredibly negligent or simply unethical. In the updated invoice, despite correctly amending that I was owed my pet deposit, they raised the cost of cleaning by another $50. This makes no sense--I should have been billed an amount that they had already been charged by the cleaning company, and this amount should not be subject to change at their personal whims. As it stands, this feels like they raised the cost to offset the fact that they would now have to return part of my deposit to me. Note that this was also not what was promised during our previous conversations, when I specifically went over each and every change that should have occurred on the invoice. After receiving this once again incorrect invoice, I tried to call both Spruce Village and Cannon Management, and as usual, they are extremely difficult to reach. None of my calls have been returned.  

fun.!!!

park at 2:00 am because someone was in her assigned spot. Besides that, its a great place to live.