Multiple, regular catastrophes
March 2, 2025 - Review from Apartments.com
I have lived here for going on 3 years now. This is hands down the worst place I have ever lived in. It is alright on most days, if you can tolerate cramped parking spaces, overflowing trash rooms, and the slowest elevators on earth (which regularly are inoperable for weeks at a time).
What makes this place truly awful is that periodically the building just becomes unlivable. Faulty repairs by Stella maintenance cause the power to go out for over 18 hours. A burst pipe causes the whole building ...
to lose water access for a whole day. The garage gate breaking down after hours makes it so people have to park on the street.
And throughout it all, Stella management has never offered any sort of rent credit or compromise with residents. They still will raise your rent the maximum allowable by law at the end of your term, ignoring the fact that you paid rent for days in which you did not have power or running water. Avoid living here.
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Property Manager Responded
March 7, 2025
We understand your frustration and appreciate your candid feedback. While unexpected maintenance issues can be disruptive, we work diligently to resolve them as quickly as possible and keep residents informed. We recognize the challenges caused by the recent pipe issue and ongoing repairs, and we value your patience as we navigate these necessary fixes. Our leasing team has reached to address the concerns mentioned as we want to resolve any outstanding concerns. If you’d like to discuss your concerns further, please reach out to us at stella@simpsonhousing.com or (214) 432-1169.
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