Bell is receiving one star only because I can’t put zero!!! We lived here for 2.5 years, moved in when AMLI owned and managed and was so happy to call this place our home. Since Bell took over, this property has become dirty, run down, ghetto, unsafe....yet prices are going up. Management is horrible and treat us customers horribly. They take no ownership over anything, always pointing blame towards someone else. They somehow manage to tack on extra charges and fees for no apparent reason.
...If you try to speak with staff about any issues....good luck, they will tell you it’s not their fault, do nothing about it, and just waste your time and make you frustrated because they honestly don’t care about making their residents happy. They are not professional in communicating with residents. And the manager responding to these reviews....do you even work at this location If so you are full of it, and lying to everyone here. Coming to your leasing office to work things out We’ve done that sooo many times with the same frustrating outcome. You waste our time dealing with nonsense, with no actual outcome or resolution. If you don’t work at this office and just respond on behalf of this company.....for heavens sake.....escalate these complaints to someone that can actually make improvements and changes. We can tell you guys aren’t doing well because of the clientele that are moving in. You are losing all the working professionals and college kids are moving in....because that’s the only clientele you can get. Everyone else will pay more to not have to live under your management.
Max of 2. Charges are per unit.