Decent place, non-existent management
June 30, 2018 - Review from Apartments.com
I've lived at this place for a few years now, saving up to buy a house.
The location is good- it's very close to a lot of conveniences. I have no complaints about the maintenance staff- I see those guys busting their butts all the time. The condition of my apartment is good and they respond promptly as long as I tell them directly that I have a problem.
In the last several months, the office manager has basically been absent. Posted office hours are almost never adhered to, with the office ...
closed randomly several days per week. Many days it closes early or opens late, and one or two days a week they just post a crappy sign saying "office closed" and don't bother showing up at all. The very irregular office hours make it difficult to find a time to pay rent on the day it's due, if you happen to have a job to get to. Since packages get dropped off in the office if they are too big for your mailbox, I sometimes have to wait a week or more to get lucky enough to catch someone in the office so I can pick up my package.
The pool stayed closed this year, and they have stopped enforcing assigned parking spaces and use of the lot by people that don't live here. A few vehicles have been abandoned in place for weeks with no action from management. Either the company is going under and can't afford a full time manager anymore (and just don't want to tell anyone), or they hired the laziest piece of crap imaginable as an office manager after Wade and Lena left. Either way, they are not interested enough to fix the problem, and this place is going downhill fast as a result.
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