need better staff
June 18, 2019 - Review from Apartments.com
for a management company, the staff in the leasing office here does not have the required people skills.
I'm in the process of moving to Wichita and I went to them for information, the two women at the front desk were rude, talking among themselves, giving only one word answers to my questions and there was not even a smile on their face when I went in or during the whole conversation. I felt I was bothering them with my presence and that my visit was unwelcome. It was not even noon yet!
I was ...
referred to these apartments by a colleague who lives there, but based on this encounter, I'm going to continue looking for a new place.
In my opinion, forget about the high level management, but they should at least send these two front desk employees to some basic training in etiquette.
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