I recently toured Tampa Woods, and it was without question the most disappointing experience out of the 14 apartment communities I visited. The leasing manager, Walla, displayed an astonishing level of unprofessionalism. She was blatantly rude to me, dismissive toward her own employee, and disrespectful when speaking about my current apartment community. Her conduct was entirely inappropriate, and it immediately raised serious concerns about the culture of this property.
What makes this even more
...troubling is that the leasing agent assisting me was exceptionally kind, attentive, and professional. It was genuinely upsetting to see someone so capable and courteous being treated poorly by her own manager. No employee—and certainly no prospective resident—should have to experience that.
Although I was approved to move in, I ultimately decided not to proceed. I have no intention of joining a community where leadership, especially at the management level, shows such a lack of respect, professionalism, and basic courtesy. A manager sets the tone for the entire community, and based on this encounter with Walla, Tampa Woods is not a place where I would ever feel valued or comfortable.
I truly hope upper management takes this matter seriously. The leasing agent deserves far better, and future residents deserve an environment led with integrity—not hostility.
Max of 2.