Overall Poor Performance and Quality
May 5, 2026 - Review from Apartments.com
I lived at Abbey At Grant Road Apartments for 13 months, and overall, it was a very frustrating and concerning experience.
From the very beginning, things felt disorganized. I was actually given keys before I had even paid my deposit and prorated rent, which raised red flags about how the property is managed. Unfortunately, that lack of structure carried throughout my entire stay.
Within the first 30 days, my vehicle was stolen from the property and ultimately totaled by my insurance company. ...
That alone made me question the level of security here. Over time, it became clear that incidents like theft were not isolated, and the overall safety of the complex is a serious concern.
Maintenance was another ongoing issue. Requests were either slow to be addressed or handled with temporary fixes that didn’t actually resolve the problem. It felt like things were constantly being patched instead of properly repaired, which made living there even more frustrating. Pest issues were always a concern roaches were in the apartment the day of arrival and an ongoing problem.
The office staff also seemed to change frequently, which made communication inconsistent and unreliable. Just when you thought you knew who to contact, there would be someone new, and you’d have to start over explaining everything.
To make matters worse, there was even a murder reported on the property during my time there, which further highlighted the safety concerns.
Overall, between the lack of organization, poor maintenance, constant staff turnover, and serious safety issues, I would not recommend living here. I strongly encourage anyone considering this complex to do thorough research and think carefully before signing a lease. Only gave it a one star due to it is the only way you can send the review.
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Max of 2. Please call our leasing office for our pet policy.