Photos


















- 1–3 Bedrooms
- $1,065-$7,276Pricing
- 700–1,434Square Feet
Rent Specials
Look & Lease Special! FREE application & admin fee when you lease within 48 hours of touring!
About The Franklin
Welcome to Preserve at Southwind located in Southeast Memphis, TN. We offer spacious one, two and three-bedroom apartment homes with all the upscale features you’ve been searching for. From modern kitchens and baths, to open, light-filled floors plans with 9’ ceilings and crown molding, our apartments have everything on your checklist. Escape the Tennessee heat with a dip in our sparkling pool, get your sweat on in our fitness center, or take advantage of the outdoor BBQ and picnic area.Whatever you’re looking for in your new home, Preserve at Southwind offers some of the best apartment living in Memphis, TN.
The Franklin is located in the 38125 Zip code of Memphis, TN. This community is professionally managed by Valiant Residential
Unique Features and Amenities
- ADA Accessible
- Attached Garage
- Billiards room
- Built-in Bookcases*
- Built-in Computer Desk*
- Enhanced Upgrade
- Extra Storage
- Fire Pit
- Fireplaces*
- Flooring Vinyl
- Forest View*
- High/Vaulted Ceilings*
- Large Closets
- Outdoor Kitchen
- Patio/Balcony
- Washer & Dryer Connections
Property Contact Info

Floorplan Pricing and Availability
The Franklin offers 1 to 3 Bedroom apartments starting from $1,065 and having 700–1,434 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Show Unavailable FloorplansFloorplan A1
From $1,065
1 Bed, 1 Bath, 700 sq ftAvailable NowCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,081 Available Now 13B32 700 $1,065 Available Now 13B31 700 $1,208 Available Now 03B11 700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Model Price Range
- $1,065 - $3,601
Current Available Pricing
- $1,065 - $1,208
Unit 13B32 Rent and Fees
Unit Price
- $1,081
Model Rent and Fees
Model Price Range
- $1,065 - $3,601
Unit 13B31 Rent and Fees
Unit Price
- $1,065
Model Rent and Fees
Model Price Range
- $1,065 - $3,601
Unit 03B11 Rent and Fees
Unit Price
- $1,208
Model Rent and Fees
Model Price Range
- $1,065 - $3,601
Apartment Model: A1From $1,0651 Bedroom, 1 Bath, 700 sq ftAvailable Now![]()
A1 - Floorplan 1 Apartment Unit: 13B32Apartment Model: A1$1,0811 Bedroom, 1 Bath, 700 sq ftAvailable NowApartment Unit: 13B31Apartment Model: A1$1,0651 Bedroom, 1 Bath, 700 sq ftAvailable NowApartment Unit: 03B11Apartment Model: A1$1,2081 Bedroom, 1 Bath, 700 sq ftAvailable NowFloorplan A2
From $1,188
1 Bed, 1 Bath, 779 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,188 Available Now 01B33 779 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 01B33 Rent and Fees
Unit Price
- $1,188
Model Rent and Fees
Model Price Range
- $1,188 - $3,604
Apartment Model: A2From $1,1881 Bedroom, 1 Bath, 779 sq ftAvailable Now![]()
A2 - Floorplan 1 Apartment Unit: 01B33Apartment Model: A2$1,1881 Bedroom, 1 Bath, 779 sq ftAvailable NowFloorplan A4
From $1,227
1 Bed, 1 Bath, 956 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,332 Available Now 08B31 956 $1,227 Available Now 11B31 956 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Model Price Range
- $1,227 - $4,164
Current Available Pricing
- $1,227 - $1,332
Unit 08B31 Rent and Fees
Unit Price
- $1,332
Model Rent and Fees
Model Price Range
- $1,227 - $4,164
Unit 11B31 Rent and Fees
Unit Price
- $1,227
Model Rent and Fees
Model Price Range
- $1,227 - $4,164
Apartment Model: A4From $1,2271 Bedroom, 1 Bath, 956 sq ftAvailable Now![]()
A4 - Floorplan 1 Apartment Unit: 08B31Apartment Model: A4$1,3321 Bedroom, 1 Bath, 956 sq ftAvailable NowApartment Unit: 11B31Apartment Model: A4$1,2271 Bedroom, 1 Bath, 956 sq ftAvailable NowFloorplan A3R
From $1,251
1 Bed, 1 Bath, 793 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,251 Available Now 04B14 793 $1,298 January 7, 2026 04A11 793 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Model Price Range
- $1,251 - $3,842
Current Available Pricing
- $1,251 - $1,298
Unit 04B14 Rent and Fees
Unit Price
- $1,251
Model Rent and Fees
Model Price Range
- $1,251 - $3,842
Unit 04A11 Rent and Fees
Unit Price
- $1,298
Model Rent and Fees
Model Price Range
- $1,251 - $3,842
Apartment Model: A3RFrom $1,2511 Bedroom, 1 Bath, 793 sq ftAvailable Now![]()
A3R - Floorplan 1 Apartment Unit: 04B14Apartment Model: A3R$1,2511 Bedroom, 1 Bath, 793 sq ftAvailable NowApartment Unit: 04A11Apartment Model: A3R$1,2981 Bedroom, 1 Bath, 793 sq ftAvailable January 7, 2026Floorplan A2R
From $1,297
1 Bed, 1 Bath, 779 sq ftAvailable January 8, 2026Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,297 January 8, 2026 07A22 779 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 07A22 Rent and Fees
Unit Price
- $1,297
Model Rent and Fees
Model Price Range
- $1,297 - $3,433
Apartment Model: A2RFrom $1,2971 Bedroom, 1 Bath, 779 sq ftAvailable January 8, 2026![]()
A2R - Floorplan 1 Apartment Unit: 07A22Apartment Model: A2R$1,2971 Bedroom, 1 Bath, 779 sq ftAvailable January 8, 2026Floorplan A1R
1 Bed, 1 Bath, 700 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A1R 700 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: A1RCall For Rates1 Bedroom, 1 Bath, 700 sq ftUnavailable![]()
A1R - Floorplan 1 Floorplan A3
1 Bed, 1 Bath, 793 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A3 793 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: A3Call For Rates1 Bedroom, 1 Bath, 793 sq ftUnavailable![]()
A3 - Floorplan 1 Floorplan A4R
1 Bed, 1 Bath, 956 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A4R 956 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: A4RCall For Rates1 Bedroom, 1 Bath, 956 sq ftUnavailable![]()
A4R - Floorplan 1 2 Bedrooms
Show Unavailable FloorplansFloorplan B5
From $1,565
2 Beds, 2 Baths, 1313 sq ftAvailable NowCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,565 Available Now 15A32 1313 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 15A32 Rent and Fees
Unit Price
- $1,565
Model Rent and Fees
Model Price Range
- $1,565 - $3,321
Apartment Model: B5From $1,5652 Bedroom, 2 Bath, 1313 sq ftAvailable Now![]()
B5 - Floorplan 1 Apartment Unit: 15A32Apartment Model: B5$1,5652 Bedroom, 2 Bath, 1313 sq ftAvailable NowFloorplan B5R
From $1,665
2 Beds, 2 Baths, 1313 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,665 Available Now 10A34 1313 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 10A34 Rent and Fees
Unit Price
- $1,665
Model Rent and Fees
Model Price Range
- $1,665 - $3,515
Apartment Model: B5RFrom $1,6652 Bedroom, 2 Bath, 1313 sq ftAvailable Now![]()
B5R - Floorplan 1 Apartment Unit: 10A34Apartment Model: B5R$1,6652 Bedroom, 2 Bath, 1313 sq ftAvailable NowFloorplan B2R
From $1,685
2 Beds, 2 Baths, 1126 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,685 Available Now 12B23 1126 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 12B23 Rent and Fees
Unit Price
- $1,685
Model Rent and Fees
Model Price Range
- $1,685 - $3,561
Apartment Model: B2RFrom $1,6852 Bedroom, 2 Bath, 1126 sq ftAvailable Now![]()
B2R - Floorplan 1 Apartment Unit: 12B23Apartment Model: B2R$1,6852 Bedroom, 2 Bath, 1126 sq ftAvailable NowFloorplan B2
2 Beds, 2 Baths, 1126 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Call For Rates Available Now 15A33 1126 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Price
- Call For Rates
Apartment Model: B2Call For Rates2 Bedroom, 2 Bath, 1126 sq ftAvailable Now![]()
B2 - Floorplan 1 Apartment Unit: 15A33Apartment Model: B2Call For Rates2 Bedroom, 2 Bath, 1126 sq ftAvailable NowFloorplan B1R
From $1,700
2 Beds, 2 Baths, 1086 sq ftAvailable January 7, 2026Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,700 January 7, 2026 10A22 1086 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 10A22 Rent and Fees
Unit Price
- $1,700
Model Rent and Fees
Model Price Range
- $1,700 - $4,374
Apartment Model: B1RFrom $1,7002 Bedroom, 2 Bath, 1086 sq ftAvailable January 7, 2026![]()
B1R - Floorplan 1 Apartment Unit: 10A22Apartment Model: B1R$1,7002 Bedroom, 2 Bath, 1086 sq ftAvailable January 7, 2026Floorplan B4R
From $1,711
2 Beds, 2 Baths, 1196 sq ftAvailable January 8, 2026Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,711 January 8, 2026 06B23 1196 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 06B23 Rent and Fees
Unit Price
- $1,711
Model Rent and Fees
Model Price Range
- $1,711 - $4,414
Apartment Model: B4RFrom $1,7112 Bedroom, 2 Bath, 1196 sq ftAvailable January 8, 2026![]()
B4R - Floorplan 1 Apartment Unit: 06B23Apartment Model: B4R$1,7112 Bedroom, 2 Bath, 1196 sq ftAvailable January 8, 2026Floorplan B1
2 Beds, 2 Baths, 1086 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability B1 1086 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: B1Call For Rates2 Bedroom, 2 Bath, 1086 sq ftUnavailable![]()
B1 - Floorplan 1 Floorplan B3R
2 Beds, 2 Baths, 1175 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability B3R 1175 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: B3RCall For Rates2 Bedroom, 2 Bath, 1175 sq ftUnavailable![]()
B3R - Floorplan 1 Floorplan B3
2 Beds, 2 Baths, 1175 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability B3 1175 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: B3Call For Rates2 Bedroom, 2 Bath, 1175 sq ftUnavailable![]()
B3 - Floorplan 1 Floorplan B4
2 Beds, 2 Baths, 1196 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability B4 1196 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: B4Call For Rates2 Bedroom, 2 Bath, 1196 sq ftUnavailable![]()
B4 - Floorplan 1 3 Bedrooms
Show Unavailable FloorplansFloorplan C4
From $1,614
3 Beds, 2 Baths, 1413 sq ftAvailable NowCheapest 3 BedroomThis is the cheapest 3 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,614 Available Now 2302 1413 $1,656 January 7, 2026 5304 1413 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Model Price Range
- $1,614 - $7,276
Current Available Pricing
- $1,614 - $1,656
Unit 2302 Rent and Fees
Unit Price
- $1,614
Model Rent and Fees
Model Price Range
- $1,614 - $7,276
Unit 5304 Rent and Fees
Unit Price
- $1,656
Model Rent and Fees
Model Price Range
- $1,614 - $7,276
Apartment Model: C4From $1,6143 Bedroom, 2 Bath, 1413 sq ftAvailable Now![]()
C4 - Floorplan 1 Apartment Unit: 2302Apartment Model: C4$1,6143 Bedroom, 2 Bath, 1413 sq ftAvailable NowApartment Unit: 5304Apartment Model: C4$1,6563 Bedroom, 2 Bath, 1413 sq ftAvailable January 7, 2026Floorplan C3R
Call For Rates
3 Beds, 2 Baths, 1362 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Call For Rates Available Now 9204 1362 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Model Rent and Fees
Model Price Range
- $1,671 - $6,948
Apartment Model: C3RFrom $1,6713 Bedroom, 2 Bath, 1362 sq ftAvailable Now![]()
C3R - Floorplan 1 Apartment Unit: 9204Apartment Model: C3RCall For Rates3 Bedroom, 2 Bath, 1362 sq ftAvailable NowFloorplan C2
From $1,622
3 Beds, 2 Baths, 1434 sq ftAvailable Dec 7Largest 3 BedroomThis is the largest 3 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,622 December 7, 2025 2303 1434 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Unit 2303 Rent and Fees
Unit Price
- $1,622
Model Rent and Fees
Model Price Range
- $1,622 - $6,907
Apartment Model: C2From $1,6223 Bedroom, 2 Bath, 1434 sq ftAvailable December 7, 2025![]()
C2 - Floorplan 1 Apartment Unit: 2303Apartment Model: C2$1,6223 Bedroom, 2 Bath, 1434 sq ftAvailable December 7, 2025Floorplan C1
3 Beds, 2 Baths, 1341 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability C1 1341 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: C1Call For Rates3 Bedroom, 2 Bath, 1341 sq ftUnavailable![]()
C1 - Floorplan 1 Floorplan C1R
3 Beds, 2 Baths, 1341 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability C1R 1341 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Smoke Free
- Washer/Dryer Hookup
Kitchen
- Kitchen
Apartment Model: C1RCall For Rates3 Bedroom, 2 Bath, 1341 sq ftUnavailable![]()
C1R - Floorplan 1 Floorplan C3
3 Beds, 2 Baths, 1362 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability C3 1362 sq ft Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Apartment Model: C3Call For Rates3 Bedroom, 2 Bath, 1362 sq ftUnavailable![]()
C3 - Floorplan 1
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Property Information
- 316 Units
- 3 Stories
- Built in 2001
- Renovated In 2018
- View Property Website
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Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the calculator to add these fees to the base rent.
Required Fees
One-Time Move-In Fees
- Due at Move-In
- Administrative Fee$150
- Due at Application
- Application Fee Per Applicant$50
Other Fees
Pet Fees
- Dog Rent$20/mo
- Cat Rent$20/mo
- 2 Pet Limit
- 75 Lb Weight Limit
- 2 Pet Limit
- 75 Lb Weight Limit
Dog
Cat
Dogs
| Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all...
Cats
| Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all...
Parking Info and Fees
- Other
- Covered
- Garage Parking
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Maintenance On Site
- Property Manager On Site
Community Features
- Business Center
- Corporate Housing
- Walk Up
Outdoor Features
- Grill
- Picnic Area
- Gated
- Patio
Recreation and Fitness
- Fitness Center
- Pool
Interior Features
- Balcony
- Fireplace
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Smoke Free
Kitchen Amenities
- Kitchen
Living Area Features
- Vaulted Ceiling
- Crown Molding

Map
- Shopping
- Colleges
- Grocery
- Medical
- Parks

Map
Hours and Contact Info
| Monday | 8:30 am–5:30 pm |
| Tuesday | 8:30 am–5:30 pm |
| Wednesday | 8:30 am–5:30 pm |
| Thursday | 8:30 am–5:30 pm |
| Friday | 8:30 am–5:30 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Getting Around
Walk Score®
51 / 100
Somewhat Walkable
Some errands can be accomplished on foot
Bike Score®
32 / 100
Somewhat Bikeable
Minimal bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about The Franklin
Where is The Franklin located?
The Franklin is located at 7991 Capilano Dr, Memphis, TN
What is the current rent range at The Franklin?
1 Bedroom to 3 Bedroom Apartments at The Franklin currently range from $1,065 to $1,711
When is the leasing office open?
- The office Hours for The Franklin are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at The Franklin is: Look & Lease Special! FREE application & admin fee when you lease within 48 hours of touring!.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Terrible place to live
December 1, 2022I never leave reviews as I try to give many chances but if this helps any future victim – please stay away from this property. The people in the leasing office do not care what happens after you move in. You will come home, look at your outdated, non-working appliances or damaged walls/ceilings/floors and never feel peace. It’s just not fair that they don’t get held responsible. I have submitted requests, called and emailed many, many times and it does not matter. They will reply on these ...reviews to get in contact with them but it is obviously for potential residents to believe they take action with concerns. They do not answer and much less reach out. MONTHS ago, there was a water leak from my upstairs neighbor that caused my wall to burst open, water coming out of my electrical outlets, and water lines on my ceilings to where pieces are hanging down on the verge of breaking down above where I cook. No one gets back to you and the current manager, Lauren, is never. It does not matter what time you call. I’ve lived here many years and she is the only manager to be completely out of reach. I’ve had two agents tell me they’ll personally call me to make sure I am taken care of after talking to the manager, but it never happens. I wonder how they would feel if they were treated this way at the homes they pay their own money for every month. This doesn’t include my outdated stove that rarely works or the trash piles around the grounds. I put in a request for that over 4 months ago. They use 1 single maintenance worker and claim that he only responds to emergency requests; a leasing agent told me the manger makes all the decisions so they only use one maintenance man. There are hundreds of apartment units so I’m not surprised that other reviews mention their appliances not working or being replaced. It does not matter if you have always paid rent on time or are a quiet tenant, they don’t care in the least bit and you will not be getting what you pay for. Please save yourself the stress and headache and go pay for an apartment where you will feel peace when you go home.Read MoreReview from Apartments.com
Frustrated
January 19, 2019We went to visit the complex about a month or so ago and we fell in love with the 2 bedroom 2 bath apartment. We applied for the apartment and then were given a move in date. 10 days before we moved in Tevin called and said that the current tenant wanted to extend her stay and our move in date had been pushed back. We explained we couldn’t have it pushed back because we had already given our notice to leave at our current apartment and we couldn’t extend it. They felt little remorse and said they ...couldn’t do anything. I would not recommend this place to anyone unless they get a move in date signed by management. Now we have to find a new place in 10 days or go to hotel or friends house until we can find something.Property Manager Responded
March 26, 2019I apologize that you had this experience at The Preserve at Southwind.Be assured that we are now under new Management and are diligently making improvements.
Read MoreReview from Apartments.com
Disappointed
June 20, 2016I'm a new tenant to the Perserve and I was super excited to move into my new place until I arrived only to find my carpet was dirty in the high traction areas. It was very disheartening since the apartment was so nice. I expressed my concerns to the staff and manger and no accommodations have been made to correct my issue. I have been here for close to two weeks now.Review from Apartments.com
Points of Interest
Time and distance from The Franklin.
Big Box and Retail
Costco
Petsmart
Jcpenney
Colleges and Universities
Southwest Tennessee Community College - Maxine A. Smith Center
Southwest Tennessee Community College - Macon Cove Campus
Groceries
Kroger
Whole Foods
Hospitals
Crestwyn Behavioral Health
St. Francis Hospital
Parkwood Behavioral Health System
Parks and Recreation
The Franklin has 1 park within 8.3 miles, including Memphis Botanical Gardens.
Shopping Centers
The Franklin has 5 shopping centers within 0.5 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Memphis Studio Apartments | $1,028 | $560 | $1,888 |
| Memphis 1 Bedroom Apartments | $1,177 | $525 | $10,000+ |
| Memphis 2 Bedroom Apartments | $1,314 | $564 | $5,900 |
| Memphis 3 Bedroom Apartments | $1,675 | $700 | $5,333 |
| Memphis 4 Bedroom Apartments | $1,439 | $599 | $5,282 |
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