The Franklin Apartments in Memphis, TN | ApartmentHomeLiving.com

Q: When is the leasing office open?

The office Hours for The Franklin are: Monday 8:30 am–5:30 pm ,Tuesday 8:30 am–5:30 pm ,Wednesday 8:30 am–5:30 pm ,Thursday 8:30 am–5:30 pm ,Friday 8:30 am–5:30 pm ,Saturday 10:00 am–5:00 pm ,Sunday Closed,

Photos

The Franklin in Memphis, TN - Building Photo — Building Photo

The Franklin in Memphis, TN - Building Photo - Building Photo — Building Photo

Contact

The Franklin

7991 Capilano Dr
Memphis, TN 38125
(901) 446-2992

1–3 Bedrooms
$878-$9,487Pricing
700–1,434Square Feet

Rent Specials

Look & Lease Special! FREE application & admin fee when you lease within 48 hours of touring!

Ask Us About Our Specials

About The Franklin

Welcome to Preserve at Southwind located in Southeast Memphis, TN. We offer spacious one, two and three-bedroom apartment homes with all the upscale features you’ve been searching for. From modern kitchens and baths, to open, light-filled floors plans with 9’ ceilings and crown molding, our apartments have everything on your checklist. Escape the Tennessee heat with a dip in our sparkling pool, get your sweat on in our fitness center, or take advantage of the outdoor BBQ and picnic area.Whatever you’re looking for in your new home, Preserve at Southwind offers some of the best apartment living in Memphis, TN.

The Franklin is located in the 38125 Zip code of Memphis, TN. This community is professionally managed by Valiant Residential

Unique Features and Amenities

ADA Accessible
Attached Garage
Billiards room
Built-in Bookcases*
Built-in Computer Desk*
Enhanced Upgrade
Extra storage
Fire Pit
Fireplaces*
Flooring Vinyl
Forest View*
High/Vaulted Ceilings*
Large Closets
Outdoor Kitchen
Patio/Balcony
Washer & Dryer Connections

See All Amenities

Property Contact Info

Call Us: (901) 446-2992

Floorplan Pricing and Availability

The Franklin offers 1 to 3 Bedroom apartments starting from $878 and having 700–1,434 sq ft. Here is the current pricing and availability:

1 Bedrooms
2 Bedrooms
3 Bedrooms

Floorplan A1

From $878

1 Bed, 1 Bath, 700 sq ft

Available Now

Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this Property

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$878	Available Now	13A33	700	View Details Below
$917	Available Now	13B31	700	View Details Below
$917	January 17, 2026	16A34	700	View Details Below

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Model Rent and Fees

Model Price Range

$878 - $2,639

Current Available Pricing

$878 - $917

Unit 13A33 Rent and Fees

Unit Price

$878

Model Rent and Fees

Model Price Range

$878 - $2,639

Unit 13B31 Rent and Fees

Unit Price

$917

Model Rent and Fees

Model Price Range

$878 - $2,639

Unit 16A34 Rent and Fees

Unit Price

$917

Model Rent and Fees

Model Price Range

$878 - $2,639

Floorplan A3

From $937

1 Bed, 1 Bath, 793 sq ft

Available Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map
$937	Available Now	11A31	793

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Unit 11A31 Rent and Fees

Unit Price

$937

Model Rent and Fees

Model Price Range

$937 - $2,698

Floorplan A2

From $1,001

1 Bed, 1 Bath, 779 sq ft

Available Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map	View Details
$1,001	Available Now	16A32	779		View Details Below
$1,001	January 20, 2026	07B33	779		View Details Below

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Model Rent and Fees

Model Price Range

$1,001 - $2,865

Current Available Pricing

$1,001

Unit 16A32 Rent and Fees

Unit Price

$1,001

Model Rent and Fees

Model Price Range

$1,001 - $2,865

Unit 07B33 Rent and Fees

Unit Price

$1,001

Model Rent and Fees

Model Price Range

$1,001 - $2,865

Floorplan A4

From $1,145

1 Bed, 1 Bath, 956 sq ft

Available Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map
$1,145	Available Now	08B31	956

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Unit 08B31 Rent and Fees

Unit Price

$1,145

Model Rent and Fees

Model Price Range

$1,145 - $3,398

Floorplan A3R

From $1,076

1 Bed, 1 Bath, 793 sq ft

Available Feb 5

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map
$1,076	February 5, 2026	04B24	793

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Unit 04B24 Rent and Fees

Unit Price

$1,076

Model Rent and Fees

Model Price Range

$1,076 - $2,058

Floorplan A1R

1 Bed, 1 Bath, 700 sq ft

Model Gallery

Floorplans

Availability Details

Availability Date	Unit	Sq Ft
Call for Availability	A1R	700 sq ft

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Floorplan A2R

1 Bed, 1 Bath, 779 sq ft

Model Gallery

Floorplans

Availability Details

Availability Date	Unit	Sq Ft
Call for Availability	A2R	779 sq ft

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Floorplan A4R

1 Bed, 1 Bath, 956 sq ft

Model Gallery

Floorplans

Availability Details

Availability Date	Unit	Sq Ft
Call for Availability	A4R	956 sq ft

Model Amenities and Features

Features

Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup

Kitchen

Kitchen

Show Unavailable Floorplans

2 Bedrooms
Sort by
Floorplan B1R
From $1,556
2 Beds, 2 Baths, 1086 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map
$1,556 Available Now 10A22 1086
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Unit 10A22 Gallery
Property Map
Unit 10A22 Rent and Fees
Unit Price
$1,556
Model Rent and Fees
Model Price Range
$1,556 - $4,617
Apartment Model: B1RFrom $1,5562 Bedroom, 2 Bath, 1086 sq ftAvailable Now
B1R - Floorplan 1
Apartment Unit: 10A22Apartment Model: B1R$1,5562 Bedroom, 2 Bath, 1086 sq ftAvailable Now
Floorplan B2
2 Beds, 2 Baths, 1126 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map
Call For Rates Available Now 15A33 1126
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Unit 15A33 Gallery
Property Map
Model Rent and Fees
Price
Call For Rates
Apartment Model: B2Call For Rates2 Bedroom, 2 Bath, 1126 sq ftAvailable Now
B2 - Floorplan 1
Apartment Unit: 15A33Apartment Model: B2Call For Rates2 Bedroom, 2 Bath, 1126 sq ftAvailable Now
Floorplan B1
2 Beds, 2 Baths, 1086 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B1 1086 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B1Call For Rates2 Bedroom, 2 Bath, 1086 sq ftUnavailable
B1 - Floorplan 1
Floorplan B2R
2 Beds, 2 Baths, 1126 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B2R 1126 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B2RCall For Rates2 Bedroom, 2 Bath, 1126 sq ftUnavailable
B2R - Floorplan 1
Floorplan B3R
2 Beds, 2 Baths, 1175 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B3R 1175 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B3RCall For Rates2 Bedroom, 2 Bath, 1175 sq ftUnavailable
B3R - Floorplan 1
Floorplan B3
2 Beds, 2 Baths, 1175 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B3 1175 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B3Call For Rates2 Bedroom, 2 Bath, 1175 sq ftUnavailable
B3 - Floorplan 1
Floorplan B4R
2 Beds, 2 Baths, 1196 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B4R 1196 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B4RCall For Rates2 Bedroom, 2 Bath, 1196 sq ftUnavailable
B4R - Floorplan 1
Floorplan B4
2 Beds, 2 Baths, 1196 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B4 1196 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B4Call For Rates2 Bedroom, 2 Bath, 1196 sq ftUnavailable
B4 - Floorplan 1
Floorplan B5
2 Beds, 2 Baths, 1313 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B5 1313 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B5Call For Rates2 Bedroom, 2 Bath, 1313 sq ftUnavailable
B5 - Floorplan 1
Floorplan B5R
2 Beds, 2 Baths, 1313 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability B5R 1313 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: B5RCall For Rates2 Bedroom, 2 Bath, 1313 sq ftUnavailable
B5R - Floorplan 1
Show Unavailable Floorplans
3 Bedrooms
Sort by
Floorplan C4
From $1,466
3 Beds, 2 Baths, 1413 sq ft
Available Now
Cheapest 3 BedroomThis is the cheapest 3 Bedroom at this Property
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map
$1,466 Available Now 5304 1413
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Unit 5304 Gallery
Property Map
Unit 5304 Rent and Fees
Unit Price
$1,466
Model Rent and Fees
Model Price Range
$1,466 - $8,604
Apartment Model: C4From $1,4663 Bedroom, 2 Bath, 1413 sq ftAvailable Now
C4 - Floorplan 1
Apartment Unit: 5304Apartment Model: C4$1,4663 Bedroom, 2 Bath, 1413 sq ftAvailable Now
Floorplan C2
From $1,511
3 Beds, 2 Baths, 1434 sq ft
Available Now
Largest 3 BedroomThis is the largest 3 Bedroom at this Property
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map
$1,511 Available Now 2303 1434
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Unit 2303 Gallery
Property Map
Unit 2303 Rent and Fees
Unit Price
$1,511
Model Rent and Fees
Model Price Range
$1,511 - $8,869
Apartment Model: C2From $1,5113 Bedroom, 2 Bath, 1434 sq ftAvailable Now
C2 - Floorplan 1
Apartment Unit: 2303Apartment Model: C2$1,5113 Bedroom, 2 Bath, 1434 sq ftAvailable Now
Floorplan C3
From $1,476
3 Beds, 2 Baths, 1362 sq ft
Available Jan 17
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map View Details
$1,476 January 17, 2026 9202 1362 View Details Below
$1,591 January 19, 2026 5102 1362 View Details Below
Model Amenities and Features
Features
High Speed Internet Access
Smoke Free
Model Rent and Fees
Model Price Range
$1,476 - $9,487
Current Available Pricing
$1,476 - $1,591
Unit 9202 Gallery
Property Map
Unit 9202 Amenities and Features
Features
High Speed Internet Access
Smoke Free
Unit 9202 Rent and Fees
Unit Price
$1,476
Model Rent and Fees
Model Price Range
$1,476 - $9,487
Unit 5102 Gallery
Property Map
Unit 5102 Amenities and Features
Features
High Speed Internet Access
Smoke Free
Unit 5102 Rent and Fees
Unit Price
$1,591
Model Rent and Fees
Model Price Range
$1,476 - $9,487
Apartment Model: C3From $1,4763 Bedroom, 2 Bath, 1362 sq ftAvailable January 17, 2026
C3 - Floorplan 1
Apartment Unit: 9202Apartment Model: C3$1,4763 Bedroom, 2 Bath, 1362 sq ftAvailable January 17, 2026
Apartment Unit: 5102Apartment Model: C3$1,5913 Bedroom, 2 Bath, 1362 sq ftAvailable January 19, 2026
Floorplan C1
From $1,598
3 Beds, 2 Baths, 1341 sq ft
Available Feb 7
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map
$1,598 February 7, 2026 9203 1341
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Unit 9203 Gallery
Property Map
Unit 9203 Rent and Fees
Unit Price
$1,598
Model Rent and Fees
Model Price Range
$1,598 - $5,244
Apartment Model: C1From $1,5983 Bedroom, 2 Bath, 1341 sq ftAvailable February 7, 2026
C1 - Floorplan 1
Apartment Unit: 9203Apartment Model: C1$1,5983 Bedroom, 2 Bath, 1341 sq ftAvailable February 7, 2026
Floorplan C1R
3 Beds, 2 Baths, 1341 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability C1R 1341 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: C1RCall For Rates3 Bedroom, 2 Bath, 1341 sq ftUnavailable
C1R - Floorplan 1
Floorplan C3R
3 Beds, 2 Baths, 1362 sq ft
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft
Call for Availability C3R 1362 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Fireplace
High Speed Internet Access
Smoke Free
Washer/Dryer Hookup
Kitchen
Kitchen
Apartment Model: C3RCall For Rates3 Bedroom, 2 Bath, 1362 sq ftUnavailable
C3R - Floorplan 1
Show Unavailable Floorplans

Price	Availability Date	Unit	Sq Ft	Property Map
$1,556	Available Now	10A22	1086

Price	Availability Date	Unit	Sq Ft	Property Map
Call For Rates	Available Now	15A33	1126

Availability Date	Unit	Sq Ft
Call for Availability	B1	1086 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B2R	1126 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B3R	1175 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B3	1175 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B4R	1196 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B4	1196 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B5	1313 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	B5R	1313 sq ft

Price	Availability Date	Unit	Sq Ft	Property Map
$1,466	Available Now	5304	1413

Price	Availability Date	Unit	Sq Ft	Property Map
$1,511	Available Now	2303	1434

Price	Availability Date	Unit	Sq Ft	Property Map	View Details
$1,476	January 17, 2026	9202	1362		View Details Below
$1,591	January 19, 2026	5102	1362		View Details Below

Price	Availability Date	Unit	Sq Ft	Property Map
$1,598	February 7, 2026	9203	1341

Availability Date	Unit	Sq Ft
Call for Availability	C1R	1341 sq ft

Availability Date	Unit	Sq Ft
Call for Availability	C3R	1362 sq ft

Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Call us at: (901) 446-2992 to schedule a tour.

3D Tours

Leasing Office

2 BR, 2 BA - Maple

3D Tour

Property Information

316 Units
3 Stories
Built in 2001
Renovated In 2018
View Property Website

You are leaving ApartmentHomeLiving.com…

Before navigating to this property's external website, would you like to contact them for more information?

Contact Property (optional)

Skip this step and take me to the property’s website

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the calculator to add these fees to the base rent.

Required Fees

One-Time Move-In Fees

Due at Move-In
Administrative FeeiCharged per unit$150
Due at Application
Application Fee Per ApplicantiCharged per applicant$50

Other Fees

Pet Fees

Cat RentiCharged per Pet$20/mo
Dog RentiCharged per Pet$20/mo

Parking Info and Fees

Other
Covered
Garage Parking

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

Unique Amenities

ADA Accessible
Attached Garage
Billiards room
Built-in Bookcases*
Built-in Computer Desk*
Enhanced Upgrade
Extra storage
Fire Pit
Fireplaces*
Flooring Vinyl
Forest View*
High/Vaulted Ceilings*
Large Closets
Outdoor Kitchen
Patio/Balcony
Washer & Dryer Connections

On-Site Services

Maintenance On Site
Property Manager On Site

Community Features

Business Center
Corporate Housing
Walk Up

Outdoor Features

Grill
Picnic Area
Gated
Patio

Recreation and Fitness

Fitness Center
Pool

Interior Features

Balcony
Fireplace
High Speed Internet Access
Washer/Dryer Hookup
Air Conditioning
Smoke Free

Kitchen Amenities

Kitchen

Living Area Features

Vaulted Ceiling
Crown Molding

Ask About Our Amenities

Hours and Contact Info

Call Us - Open Now!

Currently Closed

By Appointment

(901) 446-2992

Monday	8:30 am–5:30 pm
Tuesday	8:30 am–5:30 pm
Wednesday	8:30 am–5:30 pm
Thursday	8:30 am–5:30 pm
Friday	8:30 am–5:30 pm
Saturday	10:00 am–5:00 pm
Sunday	Closed

Ask About Live Online Tours

Frequently Asked Questions about The Franklin

Where is The Franklin located?

The Franklin is located at 7991 Capilano Dr, Memphis, TN

What is the current rent range at The Franklin?

1 Bedroom to 3 Bedroom Apartments at The Franklin currently range from $878 to $1,598

When is the leasing office open?

The office Hours for The Franklin are
Monday 8:30 am–5:30 pm
Tuesday 8:30 am–5:30 pm
Wednesday 8:30 am–5:30 pm
Thursday 8:30 am–5:30 pm
Friday 8:30 am–5:30 pm
Saturday 10:00 am–5:00 pm
Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at The Franklin is: Look & Lease Special! FREE application & admin fee when you lease within 48 hours of touring!.

Lifestyle Ratings

Affordability Nice Value3.2
The The Franklin Apartments are 5.67% cheaper than the average apartment city-wide.
Rent Comparison to the city of Memphis
Floorplan Lowest Price Here City Average Rent Cost Difference %
1 Bedroom $878 $1,158 -$280 -24.2%
2 Bedroom $1,556 $1,301 +$255 19.6%
3 Bedroom $1,466 $1,674 -$208 -12.4%
Methodology: On 01/02/2026, ApartmentHomeLiving.com compared current rents by floorplan to 2114 other apartment communities in Memphis using today’s up-to-date pricing using the sum/count averaging formula. This data will be updated in real-time as prices fluctuate.
Rent Pricing Data as of 01/02/2026

Floorplan	Lowest Price Here	City Average Rent	Cost Difference	%
1 Bedroom	$878	$1,158	-$280	-24.2%
2 Bedroom	$1,556	$1,301	+$255	19.6%
3 Bedroom	$1,466	$1,674	-$208	-12.4%

Learn more about Lifestyle Search

Renters Reviews and Ratings

4.8

3 Renters Reviews

ⓘ How is this Rating Determined?The property ratings on ApartmentHomeLiving.com are created using a 5-star scale that includes average renter review scores combined with building ratings to determine an overall blended property score.

Building ratings are based on a community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

Sort by

Terrible place to live
December 1, 2022
I never leave reviews as I try to give many chances but if this helps any future victim – please stay away from this property. The people in the leasing office do not care what happens after you move in. You will come home, look at your outdated, non-working appliances or damaged walls/ceilings/floors and never feel peace. It’s just not fair that they don’t get held responsible. I have submitted requests, called and emailed many, many times and it does not matter. They will reply on these ...
reviews to get in contact with them but it is obviously for potential residents to believe they take action with concerns. They do not answer and much less reach out. MONTHS ago, there was a water leak from my upstairs neighbor that caused my wall to burst open, water coming out of my electrical outlets, and water lines on my ceilings to where pieces are hanging down on the verge of breaking down above where I cook. No one gets back to you and the current manager, Lauren, is never. It does not matter what time you call. I’ve lived here many years and she is the only manager to be completely out of reach. I’ve had two agents tell me they’ll personally call me to make sure I am taken care of after talking to the manager, but it never happens. I wonder how they would feel if they were treated this way at the homes they pay their own money for every month. This doesn’t include my outdated stove that rarely works or the trash piles around the grounds. I put in a request for that over 4 months ago. They use 1 single maintenance worker and claim that he only responds to emergency requests; a leasing agent told me the manger makes all the decisions so they only use one maintenance man. There are hundreds of apartment units so I’m not surprised that other reviews mention their appliances not working or being replaced. It does not matter if you have always paid rent on time or are a quiet tenant, they don’t care in the least bit and you will not be getting what you pay for. Please save yourself the stress and headache and go pay for an apartment where you will feel peace when you go home.
Read More
Review from Apartments.com

Frustrated
January 19, 2019
We went to visit the complex about a month or so ago and we fell in love with the 2 bedroom 2 bath apartment. We applied for the apartment and then were given a move in date. 10 days before we moved in Tevin called and said that the current tenant wanted to extend her stay and our move in date had been pushed back. We explained we couldn’t have it pushed back because we had already given our notice to leave at our current apartment and we couldn’t extend it. They felt little remorse and said they ...
couldn’t do anything. I would not recommend this place to anyone unless they get a move in date signed by management. Now we have to find a new place in 10 days or go to hotel or friends house until we can find something.
- Property Manager Responded
  March 26, 2019
  I apologize that you had this experience at The Preserve at Southwind.Be assured that we are now under new Management and are diligently making improvements.
Read More
Review from Apartments.com

Disappointed
June 20, 2016
I'm a new tenant to the Perserve and I was super excited to move into my new place until I arrived only to find my carpet was dirty in the high traction areas. It was very disheartening since the apartment was so nice. I expressed my concerns to the staff and manger and no accommodations have been made to correct my issue. I have been here for close to two weeks now.
Review from Apartments.com

Points of Interest

Time and distance from The Franklin.

Big Box and Retail

Costco

3775 Hacks Cross Rd

1 minute drive / 0.42 miles away

Petsmart

7941 Winchester Rd

1 minute drive / 0.43 miles away

Jcpenney

7700 Polo Grounds Blvd

2 minute drive / 0.92 miles away

Groceries

Kroger

2835 Kirby Pky

7 minute drive / 3.34 miles away

Whole Foods

7825 Poplar Ave

7 minute drive / 3.38 miles away

Hospitals

Crestwyn Behavioral Health

9485 Crestwyn Hills Cove

6 minute drive / 3.03 miles away

St. Francis Hospital

5959 Park Ave

11 minute drive / 5.52 miles away

Parkwood Behavioral Health System

8135 Goodman Road

12 minute drive / 5.98 miles away

Parks and Recreation

Memphis Botanical Gardens

750 Cherry Rd

17 minute drive / 8.29 miles away

The Franklin has 1 park within 8.3 miles, including Memphis Botanical Gardens.

The Franklin has 5 shopping centers within 0.5 miles.

Rental Price Ranges in the Area

Bedroom	Average Rent	Cheapest Rent	Highest Rent
Memphis Studio Apartments	$1,026	$560	$1,888
Memphis 1 Bedroom Apartments	$1,158	$485	$2,880
Memphis 2 Bedroom Apartments	$1,301	$595	$5,900
Memphis 3 Bedroom Apartments	$1,674	$675	$6,695
Memphis 4 Bedroom Apartments	$1,525	$599	$4,226

The Franklin Apartments

Share on Social

Photos

Contact

The Franklin

Rent Specials

About The Franklin

Unique Features and Amenities

Property Contact Info

Floorplan Pricing and Availability

New! Interactive Property Map

1 Bedroom

Floorplan A1

From $878

Model Gallery

Floorplans

Availability Details

Model Amenities and Features

Features

Kitchen

Model Rent and Fees

Model Price Range

Current Available Pricing

Unit 13A33 Gallery

Property Map

Unit 13A33 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Unit 13B31 Gallery

Property Map

Unit 13B31 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Unit 16A34 Gallery

Property Map

Unit 16A34 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Floorplan A3

From $937

Model Gallery

Floorplans

Availability Details

Model Amenities and Features

Features

Kitchen

Unit 11A31 Gallery

Property Map

Unit 11A31 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Floorplan A2

From $1,001

Model Gallery

Floorplans

Availability Details

Model Amenities and Features

Features

Kitchen

Model Rent and Fees

Model Price Range

Current Available Pricing

Unit 16A32 Gallery

Property Map

Unit 16A32 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Unit 07B33 Gallery

Property Map

Unit 07B33 Rent and Fees

Unit Price

Model Rent and Fees

Model Price Range

Floorplan A4

From $1,145