READ THIS BEFORE YOU MOVE IN!!!
March 10, 2026 - Review from Apartments.com
I lived here for three years. What started as a good experience steadily declined into constant inconvenience, poor maintenance, and questionable management practices for "luxury" prices.
Major Issues
1. Amenities Without Functionality
The AC in the amenities was down for 6 months during the summer. In Houston heat, that makes shared spaces unusable. This was not a short-term issue, It dragged on.
2. Management Turnover – Getting Worse Each Time
Management changed repeatedly, and each ...
transition made operations worse. Communication declined. Accountability disappeared. Basic follow-ups required constant escalation.
3. Pool & Common Areas
The pool was frequently dirty and poorly maintained. The coffee machine in the common area was almost always broken. The resident bar was constantly closed, even during times it was advertised as open. Amenities were marketed but rarely delivered.
4. Maintenance & Infrastructure Problems
Garage doors were consistently broken.
Delays in repairs were common.
There is visible mold in the ceilings on the top floor, which raises serious health concerns.
5. Move-Out Experience
They nearly denied my move-out notice because they “didn’t see” the email. That is not a tenant issue. That is internal disorganization.
6. There seems to be quite of bit break-ins. I got my bike stolen which was within the secure area.
The Icing on top was that I read reviews that they charge at move so I made 100% sure I was ready. STILL I was charged a heavy cleaning fee at move-out, the only justification they could find was dust inside drawers and oven not clean. After three years of on-time rent and no zero issues, that felt petty and opportunistic.
CONCLUSION
To be fair, the location is convenient, the apartment layouts and designs are decent to good, the surrounding area is pretty nice to walk, and the staff are generally "nice". If operations matched the marketing and the prices you pay, it could be a solid place to live.
But after three years, I wouldn’t recommend it unless you’re prepared for inconsistent management, unreliable amenities, and potential surprise charges at move-out.
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