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September 8, 2025 - Review from Apartments.com
Simply don’t move here.
The leasing office staff are a complete nightmare—unfriendly, condescending, and quick to treat residents like they’re incompetent. They show no respect toward tenants, with the exception of one employee who is kind and clearly tries to separate herself from the others’ poor behavior. The only consistently helpful employees are the maintenance team, who are polite, responsive, and always do their best to resolve issues.
The exterior doors, which you’re paying for as part ...
of your “security,” rarely work properly. They either fail to open with the app or don’t actually lock and latch, leaving the building unsecured.
Fire alarms go off nearly every other day, yet management can’t seem to identify the source of the problem. The fire panel and sensors blare day and night for days at a time. On top of this, people regularly smoke weed throughout the supposedly “smoke-free” property—inside units and hallways—making the entire building reek. The office refuses to address it, even though it would be obvious to confirm by simply entering a unit. The constant indoor smoking often triggers the alarms, leading to fire department visits at all hours, whether it’s 9 p.m. or 3 a.m. To make matters worse, some employees themselves reek of marijuana when off duty, which only highlights why nothing gets resolved.
Rules are enforced inconsistently and selectively. The staff pick and choose who gets penalized. For example, they constantly threaten trash violations, but fines only seem to go to residents they’ve singled out. Trash cans are only supposed to be set out between 6 p.m. and 9 a.m., but some tenants leave cans out all day, or trash bags on the ground without a can during all hours including the weekend, with no consequences.
Safety is another major issue. The complex claims to have “overnight security,” yet they can’t confirm when or if security is actually present. Car drag races in the parking lot go unchecked, and with the exterior doors often left unlocked, it’s not uncommon to see homeless individuals inside the hallways and stairwells. Also, your car isn’t safe in the parking lot due to common car break-ins and busted out windows.
This property also relies on third-party vendors for almost everything, which means tenants end up paying extra for basic services that the complex refuses to handle directly. The trash service costs $35.00 a month when I can simply walk across the parking lot on my own but there’s no option to opt out o
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Property Manager Responded
September 15, 2025
Thank you for sharing your thoughts. We aim to provide courteous service and an environment where our residents can feel at ease. We are sorry to hear that concerns about service, community guideline enforcement, and the atmosphere in our community are impacting your experience with us. Our team would like to do all we can to turn your experience around, and we ask that you please email us at cmkendry@liverangewater.com so we can discuss your comments further. We look forward to increasing your satisfaction.
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