Steady Decline
February 27, 2023 - Review from Apartments.com
I have been a resident in The Knolls for over 7 years. There was a time when I was very proud of the community. But for the past 2-3 years, things have gone downhill and fast. The grounds are littered with trash, dumpsters are not put into the garbage corals they just sit in the middle of the parking lot, surrounded by trash. Derelict cars sit for months in guest parking spots and under covered parking dusty and unattractive. The noise has become unbearable and it no longer feels like home. ...
The staff in the leasing office has been very inconsistent since Reeka left and I am unsure who to communicate with as it's seems hard to contact anyone at times. But rent increased. So I feel that I'm paying more to live in a community that is on a consistent decline.
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Property Manager Responded
February 28, 2023
Hello Anonymous User, thank you so much for reaching out. We want to start by apologizing for the frustrations you're experiencing in your home. We would greatly appreciate speaking with you in a private matter to learn the specifics in more detail. Would you please stop by the office at your earliest convenience or email me privately at ResidentServicesmo@MonarchInvestment.com? We're here for you and want to work together to find a helpful solution. We appreciate your loyalty and want to ensure your happiness; we hope to talk soon.
Max of 2. One-time pet fee of $300 for one pet, $450 for two pets.