Currently living at Larkspur apartments and it has been an awful experience.
November 21, 2024 - Review from Apartments.com
Currently living at the Larkspur apartment on Summit Rd and it has been an awful experience.
1. Management is difficult to get a hold of when I have an issue, more info below.
2. I reported a clogged shower 3 days ago and have yet to receive so much as an update. Last issue I reported (no hot water in the shower) it took management 3+ weeks to send someone out.
3. There was a break-in at the apartment building because there was no security on site, and there was no auto-closing doors/gates. It ...
took management 5+ weeks to install additional gates and they are still constantly left open. After reporting the open gates to management they, didn't acknowledge the complaint.
4. Parking garages are often blocked by trash, or parked cars so I cannot access my carport, and again management has done nothing to address or even acknowledge the issue.
5. There is no AC and the heat is controlled by the building (you cannot control your own heat), this has lead to days where the apartment is freezing, and other days where the windows are all open because it is so hot in the apartment (in November).
6. All of the building garbage is stored in a hallway you need to walk by every day to access the parking. Since it is not in a bin, it piles up so high that you need to step over garbage to pass the hallway.
7. If you do not run your shower for a few days, the water comes out dark brown (not yellow, dark brown). Management said that this is normal, but I have never seen this happen before, after running the water for 5 minutes it clears up but who knows what's in the water.
8. While signing the lease in August we were promised that constriction would be completed by September, in November there are still days where I wake up to loud construction noise of contractors working on improving the building.
9. The elevator has an issue where sometime the door doesn't open all way, or the door won't close properly
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