Worst renting experience that both my fiance and I have ever had. Most low reviews leave out the details other than "pool closed, slow maintenance"... people need to know what's happening here. During our 13 month lease we dealt with 3 separate water leaks/floods, mold inside the laundry room walls, lots of bugs inside the apartment, broken appliances that never got fixed (despite being reported several times), and the apartment was NOT in clean, liveable condition upon moving in at the beginning
...of our lease (cabinets off their hinges, warped cabinets, standing water under kitchen sink, broken closet doors, carpet not fully stapled down and ripped up, broken toilet, cracks in the drywall, etc....) Every other tenant I've spoken to has said that their apartments were also NOT in livable condition upon move in. The leasing office has made it perfectly clear that they care more about shifting blame than fixing any issue that comes their way. Maintenance concerns that we had were met with personal blame instead of repair. I personally don't care about using the pools, but I did think it was disgusting that they weren't drained before winter so come summer they were bright green. Maintenance is terrible at keeping a schedule, and often shows up without notice days after they said they would, if at all. We have holes in our laundry room wall from when maintenance rebuilt our patio. There is broken glass ALL OVER the parking lot and sidewalk outside, which is a massive danger to tenants and their animals, and we ended up with a flat tire from picking up a bolt left in the parking lot by maintenance. They also completely screwed us out of an extra month's rent and then some when we moved out, as well as refusing to let us move out at the end of our lease term, which is currently causing a LOT of issues. Mandel Group doesn't know what they're doing AT ALL. Avoid this place like the plague.
Max of 2.