Valley Ridge is a horrible place, just run away.
I lived in Valley Ridge for more than three years. I found the maintenance is never on time. You have to wait for several weeks so that you broke facility can be fixed. However, the slow maintenance is still tolerable for me, so I would have recommended Valley Ridge, mainly because of the price. However, the drama happened recently completely changed my mind.
This May I signed a new lease and transferred from 3-bedroom townhouse to a 2-bedroom
...apartment since my previous roommates moved out and I got only one new roommate. The new room is also in Valley Ridge. I also recommended several friends to Valley Ridge so I deserved three refer checks of $600. Before moving into the new room and obtaining the refer checks, I left Nashville for three months to an internship, and I came back in August. I moved into my new room and went to the office for my refer checks. Then the drama began.
I was told that my first room, the townhouse, had some damages when its lease expired. Since I left Nashville earlier so I had no idea what happened when my roommates moved out. The property manager told me to call their company and pay for the damages first so that I could get my refer checks. I called, then was told that the deadline has passed and the bill has been transferred to a debt collection company. Oh my goodness. I called the collection company and paid for the bill quickly. Then I came back to the company for my refer checks, but they told me that my payment is too late and I am not qualified to the refer checks anymore.
So, I lost $600. That is ridiculous since no one told me about the damage bill before I asked for my refer checks. I also asked the company whether they have send me anything earlier about the damage bill. They said “Yes, we send the bill to your old address”. How nonsense it is? How can they send the bill to the address that they know I have moved out? I actually have emailed Valley Ridge a lot for different stuff so they know my email, and my phone number is also on the lease. I really felt that the whole drama is a conspiracy to steal money from my wallet.
Now I have moved to new place. I don’t understand why Valley Ridge threw this drama to me. I was a loyal resident who lived there for a long time, and I also recommended my friends to move here. But what I got at the end is financial loss and health damage.
Run away! Run!! Run!!!
Max of 2.