Best in the Area, but not without Its Drawbacks
August 18, 2025 - Review from Apartments.com
When trying to securing accommodation from overseas, a few of my emails or a few questions in my emails were left without response on a continuous basis.
If it had not been for a friend of mine living in the area and willing to stop by, I am not sure how I could have secured an apartment in a timely manner.
One is automatically offered a non-refundable deposit of $200. One has to proactively ask and then verify that one has paid a refundable one of $400. When I moved out, they charged me 30 bucks ...
for a shampoo cleanup of the carpet (aren’t they supposed to replace the carpet automatically, after every move-out?) – that way I saved a lot on the deposit. But again, I am a very tidy person and no pets.
Also, when one comes into the office to move in, one has to sign all the papers electronically. Even though there are computer stations in the office, one can’t use them, it must be one’s own device. (At least, one can use the property’s wifi.) At the same time, the terms clearly state that one can request to have papers printed out BEFORE signing. Yet, the lady at the desk brushed me off saying “Yes, but we don’t do it.” Well, thank you for printing out the signed package for me in the end AFTER signing.
More and more apartments are equipped with the “Smarthome” feature. No matter whether one needs it or not or wants to use it or not, one is obliged to shell out 50 bucks for it (as well as for a long list of miscellaneous add-ons and fees such as common area usage and whatnot).
Despite the website claiming that dangerous dog breeds are not allowed, I saw a Rottweiler in the complex.
The apartments are in the process of being renovated, maybe that is why the bathroom in mine was so yellowish and in dire need of replacement.
Other than that, it is more or less clean, with no cockroaches running amok.
There are always enough parking spots, even late at night.
Very quiet, too, and the grounds are just amazing!
Maintenance requests were addressed timely.
Did not appreciate the constant push to online and app everything.
Having a washer and a dryer inside and not having to go to a laundry room is a huge, huge plus.
Forgot to mention that at least two of my coworkers had lived here and rather liked the place.
All in all, I second their opinion - despite the above drawbacks (from my point of view), it is the best in the area.
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Property Manager Responded
October 12, 2025
Thanks for sharing your detailed experience with us. We're glad you found the property clean and quiet with great amenities, but I apologize for any communication hiccups during the move-in process. We appreciate your feedback on areas we can improve, and I ask that you reach out if there's anything more you'd like to discuss or need assistance with. Best, Frankie Peraza - Regional Manager
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