I am absolutely disappointed and disheartened by the unprofessionalism and lack of respect shown by this company. Today is supposed to be my move-in day, a day that I was looking forward to with great anticipation. However, it has turned out to be an utter nightmare due to the unacceptable service I have received from this company.
Their inefficiency is glaringly evident in the time it has taken for them to complete a simple background check. This procedure, which normally takes a few days, has
...stretched on for an eternity, with no clear end in sight. Despite my repeated inquiries, I have received no substantive update on the status of the background check, leaving me in a state of limbo.
Today, on the day I was meant to move in, I find myself stranded with a truck full of possessions and no place to go. The company's unresponsiveness has reached a new low; despite calling them over twenty times today, I have been met with nothing but deafening silence on the other end of the line.
This experience has been highly distressing, causing me undue stress and anxiety. To be left essentially homeless due to the company's negligence is both infuriating and deeply disappointing. One would expect that a company involved in such a crucial aspect of people's lives would be more considerate and timely in their operations.
Unfortunately, my experience paints a different picture, one of a company that is unresponsive, inefficient, and uncaring. This has been, without a doubt, the worst experience I've ever had with a leasing company. Their complete disregard for my situation has left me feeling ignored and unimportant.
I would strongly caution anyone thinking about using their services to reconsider. The level of frustration and inconvenience I've experienced is something no one should have to go through. Save yourself the potential trouble and opt for a more professional, respectful, and considerate company.
Max of 2. Non-refundable pet fee of $500. Monthly pet rent of $20/per pet.