Unwelcome Experience
September 8, 2025 - Review from Apartments.com
My experience here has been far from welcoming. The problems began during the application process, where I was given the runaround over the phone until I finally came in person—only then did they decide to move forward. This was especially stressful as I was in the middle of transferring jobs and needed to settle quickly.
In my first month, I reported issues with the blinds and refrigerator. It took management three months to finally address the blinds, while the refrigerator leak still hasn’t ...
been fixed. To make matters worse, I later discovered from neighbors that I’m being charged more for the same unit size, despite having good credit and stable income.
In summary, I cannot recommend this place. The lack of professionalism, poor maintenance response, and unfair rent practices make it clear they don’t value residents. It’s better to lose an application fee than to sign a lease with management that takes advantage of tenants.
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Property Manager Responded
September 11, 2025
We take all resident concerns seriously and are disappointed to hear about the delays you encountered. Timely communication and maintenance are priorities for our team, and we’re sorry to hear that we fell short in your case. We sincerely apologize that your move-in and maintenance experience did not meet your expectations, and we truly regret any stress this caused during an already busy time in your life.
Regarding your concerns about rental pricing, we want to clarify that our rental rates are based on a dynamic pricing model. Rates can fluctuate daily and are influenced by a variety of factors, including lease term, move-in date, and current availability. Every applicant has the opportunity to choose the lease length and move-in timeline that best suits their needs, which ultimately determines their rate. We understand this can be confusing, and our leasing team is always available to walk through these details to ensure transparency.
| Restrictions: None.