JUST RUN
July 31, 2024 - Review from Apartments.com
The Ridge is a total disaster. I lived there for two years and just moved out. There are several problems with The Ridge:
Unreasonable Move-Out Charges: After moving out, I received a $170 repair bill. What’s worse is that I wasn't even notified properly—I found out by chance when a friend reminded me to check my email. He, unfortunately, received an over $500 bill!!! (Yes, that’s right, OMG). I never got an email notification and only discovered the charge by logging back into The Ridge's ...
online system. When I went to the front desk to discuss this, I was given the manager’s email and sent away. I emailed the manager days ago and haven't received a reply so far, while my friend got a response the very next morning. It makes me wonder if they would have responded quicker if my repair bill had been $200 and ONE CENT and couldn't be fully covered by my $200 deposit. This entire experience felt like a very shady way to inform residents about charges.
Detailed Repainting Charges:
Bedroom: They charged me for fully repainting the bedroom, which is totally unreasonable since I never decorated the walls or ate in the bedroom, so I definitely made no physical damage or obvious stains to the walls.
Bathroom: They also charged me for repainting the entire bathroom, claiming there were splashes on the wall and some black stains by the corner of the wall. These were already there when I moved in. I've seen those black stains every day for the last two years when I sit on the toilet, wondering if they are mold and regretting ever signing a lease with The Ridge.
The management at The Ridge is unresponsive and unfair in their move-out charges. I would not recommend this place to anyone.
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