Long story short - DO NOT RENT here.
What we have here living now:
- mold spots - mold spot was found under the window in the bedroom. They covered it with some paint,but it didn't help.
- wet spots and holes in the ceiling - almost half of our bedroom ceiling was wet and covered with small drops. In the living room a hole was found, the drops were falling from the ceiling like we live near the waterfall. Of course they can do nothing and doing everything right as the property manager said. They
...cannot compensate us for having this issue and inability to use a large part of the apartment we paid for, and if we have any damage we were advised to use our insurance and it is completely not their problem. Fun fact: rent payments have nothing to do with our apartment usage! Like we're paying for something other than the apartment.
- roaches - we don't have so much, but it is enough. We find up to 5 every week, some of them are pregnant or were recenly, so it's never ending circle. And we definitely pay for pest control. Looks like their efforts are useless.
- no manager on site since when ??? - as I mentioned we're renting since May 2023, and the manager is never there. You need to call or make an appointment for the manager to come to the leasing office in the main building, or go to another fancy community where she is sitting.
- additional security deposit - may be not so relevant for the most of people living in the States, but I have to mention it - they charged us a double deposit when I moved in in December as I don't have a history in the US. I know enough families where husband or wife joined to the lease later than the spouse, no one ever asked for additional deposit. Considering all the problems we have, I just find it ridiculous. They think I'll break something, but the fact is I don't have to do anything, everything is already bad here.
- cheap paint - I don't know what type of paint they do use, but it looks cheap and has stains, mostly in the bathroom
- the faucet and shower head don't fit on the wall in the bathroom
- don't have a shut-off valve to block cold water in the unit - they said they cannot replace the valve as in this case they need to shut off the whole building
- windows are always with condensation - no matter if were have heat on of off, its cold or hot outside
- trashy surrounding - can be anything, even dirty diapers.
- dirty laundry at 7201, it is almost always with somebody's poo-p in the washer, dryer or on the floor.
Property Manager Responded