A hidden treasure
October 16, 2023 - Review from Apartments.com
I had to visit my cousin's home for an unfortunate reason. When I arrived at her apartment complex, I turned into the driveway to find the most beautiful natural setting all around. Tall trees canopy the driveway and lush green landscaping borders each building. The apartment was recently renovated with the most beautiful white/grey marble-like countertops and wood flooring throughout. The outdoor patio was nicely bordered with large plants that made it private without blocking the view. The ...
groundskeeper was the kindest and most helpful of all the staff members. You can tell he cares about the residents and works overtime to take care of their needs, just as he did for me, and my cousin before she passed away. The groundskeeper was instrumental in speaking with the other residents to coordinate all of the pressing needs I had to clear my cousin's home. I honestly wished I didn't have to leave that beautiful community where I quickly made friends and admired the wonderous beauty that was surrounding me. The Rowen is a hidden treasure to live in.
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Property Manager Responded
October 23, 2023
Thank you so much for taking the time to share your experience at The Rowen Apartments. We are delighted to hear that you found our natural setting and landscaping beautiful and enjoyed the recent renovations in the apartment. We pride ourselves on providing exceptional service to our residents, and we are thrilled to hear that our groundskeeper was able to assist you during your difficult time. We appreciate your kind words about his dedication and care for residents' needs. It warms our hearts to know that you quickly made friends and felt a sense of admiration for the beauty surrounding you. We strive to create a welcoming community where residents can feel at home and enjoy their surroundings. Thank you again for your wonderful review, and we hope to have the opportunity to welcome you back in the future.
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