Zero Stars!
October 10, 2024 - Review from Apartments.com
I’ve got to say, my experience at Three Lakes has been nothing short of a nightmare. This summer was brutal, and the management here made it even worse. Our AC went out multiple times, leaving our apartment consistently hovering between 78-82 degrees. That’s unacceptable! The temporary AC unit they installed in the bedroom meant my pregnant fiancée was confined to a tiny space while the rest of our home felt like a sauna. This went on for almost a week before I was told to turn the AC back on and ...
“test it out”.
When we reached out for help, the response was a laughable excuse: “It’s only 79 degrees outside.” Really? So we’re supposed to sweat it out in our own home until it hits 85 degrees for you to even consider sending someone over? The fact that maintenance staff leaves at 5:00 PM and doesn’t respond to AC issues unless it’s over 85 degrees is just ridiculous. We were forced to leave our apartment to stay with family while still paying full rent and our energy bill.
To add insult to injury, the construction crew that installed new windows left our walls looking like a disaster zone—cracks everywhere and puncture holes from the siding they replaced. It’s clear that quality control isn’t a priority here.
Overall, I cannot recommend Three Lakes and the Peterson Properties. The lack of proper maintenance, poor management response, and shoddy construction work make it impossible to feel at home here. Save yourself the headache and look elsewhere!
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