Just a warning for anyone thinking of renting here at Toscana Rancho Del Rey. If it helps just one person it was worth the time to post this.
These apartments have ZERO sound proofing. You will hear your neighbors TVs, music, phones, doors slamming shut, walking in and out of every room, and conversations just to name a few.
That by itself is almost tolerable, but I moved into a first floor unit (which coincidentally I was charged more money for) and shortly after a family of 4 or 5 moved in
...above me. It has been an absolute nightmare and I'm only here 2 weeks a month because of work. It's like living under a construction zone. When my lease came up for renewal I was unable to leave the complex at that time and hoped it would get better. It did not. As a matter of fact it got worse.
In addition to all the noises I mentioned above, the family above me stomps around all the time and bangs, drags, and drops stuff on the floors. My daughter can't even sit in her own bedroom and do her homework in the evenings. The only time we get any peace and quiet is when they are not home. Which, unfortunately isn't very often.
I've asked the leasing office for help a total of 4 times now and have gotten zero results or resolution. Which is a shame. And in an act of defiance, the family has gotten louder. What's worse is when I move out (counting down the days) a new tenant totally unaware of what awaits them will have to endure the same horrible situation. Please don't let it be you. I wouldn't want anyone to be in this same situation.
So in closing, if you absolutely must live at Toscana Rancho Del Rey, I HIGHLY encourage you to sign a lease on a top floor unit. You'll no doubt hear your neighbors and everything they do, but you won't be living in horrible conditions underneath them.
***Quick update: On March 4, 5, and 6 I left messages asking to speak to Denise the property manager about the on going problem. She never returned any of my calls. If you ever have a problem as a tenant at Toscana do not expect to receive any type of help.***
Thanks for reading and good luck!
Property Manager Responded