Unsafe and Uncaring Management – Would Not Recommend
May 23, 2025 - Review from Apartments.com
I’ve lived at this complex for four years, and my experience has been overwhelmingly negative. I no longer feel safe, respected, or comfortable in my own home—and management has made it clear they are not interested in addressing resident concerns.
Safety & Security:?There have been multiple incidents of unknown, intimidating individuals loitering in the hallways. When I brought this to management’s attention, they told me, “There’s nothing we can do.” That’s become a common response—complete ...
inaction on serious issues that affect residents’ safety.
Air Quality & Smoking:?Illegal marijuana use is widespread, both inside and outside the units. Smoke from the apartment above enters my home through the vents, and people smoke outside near windows, leaving me no access to fresh air. I’ve gotten sick repeatedly and had to buy four air purifiers out of pocket. Management said there’s nothing they can do and that others have “a right” to smoke. When I suggested alternative methods that don’t harm others, they dismissed me entirely.
Noise & Harassment:?Noise is another ongoing issue. One neighbor frequently blasted loud, profane music. When I complained, management claimed they could do whatever they wanted in their unit. Eventually, police were called—not by me—proving it was disruptive to others, too. Since then, that neighbor has made threatening gestures toward my camera and continues to cause problems. Management has not stepped in.
Maintenance Issues:?While the maintenance staff is friendly, they’re not professional or properly trained. They’ve entered my home and slammed things around, left messes, and generally been careless and disrespectful. They don’t seem to know how to fix things properly, and work is rarely done right the first time.
Building Quality:?The construction is very cheap. The walls are paper thin—you can hear every movement, every conversation, and every noise from both neighbors and the hallway. There’s no sense of privacy or peace.
Office Staff & Communication:?The ladies at the front desk are not helpful or friendly. They don’t return phone calls and rarely seem to have accurate information. I’ve also been incorrectly charged for renters insurance for months, even though I provided proof over a year ago. Despite multiple follow-ups, the charges continue.
Conclusion:?Between the poor management, unsafe conditions, bad air quality, noise issues, I can honestly say this is not a place I would recommend to anyone.
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Property Manager Responded