STAY FAR AWAY!!!
April 5, 2022 - Review from Apartments.com
Where do begin? I rented from Turtle Cove for a total of 7 months due to relocation for work, and it was the absolute worst experience. My main reason for choosing Turtle Cove was the fact is was advertised as a “Gated Community”. The gates worked a total of 2 weeks. I was charged full amount for rent with no reimbursement for their faulty gates. I was simply told the gates weren’t a necessity. CATS and i means CATS like hordes of them. They use the landscaping as their restrooms, and it smells ...
like a liter box all over the community. Duck excrement covers the side walks no matter where you are. Massive bug issues millipedes had taken over my apartment. Also you get a lot of New Guinea worms which are invasive, and can make you sick as they carry parasites. My bill for “base water and sewer” fluctuated insanely month by month. On top of paying for my own water and sewage usage. Gun shots happen frequently on the main road out front. Also my water coming from the shower head would come out black, and stain the tub. I put in a work order for this, and was a constant issue that was never resolved. My front door was changed by the staff there. They came back to paint the interior of the door, and got paint EVERYWHERE. I was cleaning paint splatter for 30 minutes. Cabinets and interior is out dated as well as falling apart. I was elated when I was relocated for work again. I signed a year lease and broke it early. So in turn was charged 2 months rent to terminate which is understood. Once I had moved I was sent and additional bill. It stated my bed frame ”damaged” the rug. I was provided with blurry pictures, and a threat of my account going to collections if not paid. So my message to you is please avoid this headache for your own good. Management is terrible, and over all maintenance is poor
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Property Manager Responded
April 7, 2022
Our team values resident feedback. We invite you to email us at TurtleCove@bainbridgere.com if you would like to discuss your experience. We are always looking for ways to better serve residents. - The Team at Turtle Cove
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