University Village at Charlotte Apartments

Paint the ceiling… At least that’s what they said they did (they did not). If their solution to a leaking, moldy ceiling is to paint it, I could only imagine what else they look past. By the time I moved out in May, the leak spread to other parts of my ceiling and the mold spots grew darker. I tried to at least get a discount on my last month’s rent and I’m instead redirected to the contract I signed at the start of my lease. In other words, no one here cares. So save your time and money and choose to stay somewhere else.

said the only way I can break my lease is if I can find someone to sublease even though I DON'T FEEL SAFE!!! It shows that they really don't care about their residents and just want the sales.

Since I moved in they kept saying how fixing the gates is a concern yet months later both gates are still left open for anyone to enter. I strongly advise against choosing University Village at Charlotte as your place of residence. The absence of security measures, coupled with unhelpful management and ineffective maintenance services, makes this a truly terrible place to live. Save yourself the stress and look for another place to live.

It was a slap on our faces, considering we are starving students and did everything right so we could get our deposits back. Do not move there if you value friendliness, fairness and honesty. Other friends who were living there around the same time had similar experiences, so it was not just us.

Be very wary when moving out if you're unfortunate enough to live here.

butts covered the inside of the drawers in the dresser, the blinds were caked in dust, bugs and an unknown substance. The bathroom was dirty and very dusty. We spent t five hours deep cleaning. We scribed outside of all kitchen cabinets and the inside of the ones that did not have items in it. We also lined the drawers of the ones we could clean. However, the cabinets filled with food and ants we did not touch. The refrigerator also needs to be cleaned. This management is negligible and will be held accountable for the time it took to clean and the ant issues, left over food, oh and the leak under the sink in our sons bathroom. It is time this apartment complex is held accountable for their negligence.

bedroom wasn't "livable". Oh, did I mention their apartment smells of cat urine? Would the manager find the apartment livable if he had to live there? Manager stated that the apartment would be cleaned within 24 hours. Guess we will see if that happens---I have my doubts especially after reading the previous reviews.

receive any at all. Since December, there have been 3 shootings and one stabbing in this complex, and those are just the ones I am aware of. There are supposed to be locked gates at the entrance, but BOTH of them are broken and have been Since I moved in Sept 2022. I have tried to discuss our safety concerns with the management office via email (because I can literally never get them to answer the phone or call back), but I received no response. Their follow-up post incidents or after expressing concerns is alarming and atrocious. Contractors and vendors- unprofessional, trash the apartment, leave tools everywhere, theyve damaged property, left garbage, and they left damaged/broken appliances in my apartment after replacing them. It's unacceptable. Not to mention the fact that after they were in my apartment, they left my front door WIDE OPEN. I do not mean unlocked, it was OPEN. Thirdly, getting somebody to come out and actually look at or fix something is like pulling teeth. It took them 5 months to replace my broken dryer! My last issue with UVC would be the the fees that they tack on to rent. They have ways that they add fees to your rent via loopholes in the lease. They write that Electric is covered by them and you reimburse them for the usage, but in the lease it doesn't state how much the base reimbursement rate is, so they were in the clear when they increased my electric fee. Another fee they've added is for rental insurance. In the lease it states it is not REQUIRED to purchase rental insurance or liability insurance. However, on an addendum, it is stated that it is an added fee. Another lovely fee they have is one required to process any online payments via debit/credit cards. If you're thinking of living here, DONT.

Maybe local media will help as college students should be treated fairly. We are quiet tenants who just want to go to school and have a clean safe place to live.

worth it.

are automatic and require a specific key, and when I told them I need a new battery for the door lock, it took them 3 maintenance requests and a week and a half to fix it. Now my A/C is broken. They fixed it and 10 days later it still wasn't working properly. They owe me $30 for the fan that I had to buy for my room because my apartment is never below 80-76 degrees. And the only thing management will say is "Call the emergency maintenance line", even though they don't answer. They do the bare minimum, but if your rent check is late one day, they send letters threatening you with an eviction. Maintenance doesn't care and management will gaslight you about them not caring. If I could stand outside all day and tell visitors not to live here I would. Living with your parents or living on campus is better than living here. Oh, and the gate is broken again for the 10th time since I moved here in August.