Where do I begin, this place has been the worst decision of my life . When I came in I was shown a beautiful,remodeled apartment with flowers and pet garbage disposal * “pet friendly” (there’s like only 3 in the complex) It was all a sham, this place is infested with stray cats, fiesta shopping carts and roaches. The day of my move in they had no keys and no apartment ready. They took my deposit that day but I had to go back on Saturday to move in. I arrived the next day and signed the lease
...without doing a walk though, BIG MISTAKE, I arrive at the apartment and the keys did not work . I called the leasing office, informed Anna she stated she would get the maintenance guy to come over. It took over 2 hours and me going into the leasing office to get someone to open the door. They must have lost the key because they had to replace the knob and gave me a new set of keys. As soon as the door opened it was not the apartment I leased for, I was furious. They apologized offered to move me into the correct apartment another day. I declined it, they offered apologies and discounts. When you finally reviewed over the apartment, the “remodeling “ was a crap job. There was paint on the floors and appliance. The paint job was horrible, Marisela the office manager walked though the apartment and agreed it was bad,stove did not work, toilet seat improperly glued, and the AC fan made a horrible sound. Just the fan was fixed, everything else was never fixed. There were a few more issues but I was ready to live in peace. The community is shady but I kept to myself, I had consistent issues with my parking spot, office and security did nothing. Just this week I had an issue with my neighbor, I no longer feel safe. Police report has been submitted to the leasing office currently waiting for the regional manager to release me from this lease, it’s been 3 days and they have done nothing.I am exhausted, tired. If you want to know the real Urban palms enter the gate of on town park dr, it’s always open because people brake it all the time, between 6-8 pm. Stay away.
Max of 2. | Restrictions: None.