Valley West Apartments

safe for kids

they least concern about tenant security I was talking to property Manager instead of taking serious step she said nothing in her hand on top of that she was trying to tell we need to more cautious take care of our-self, so why security is there. I have so burglary, Break in, people smoke marijuana this apartment Now I don't feel secure in this apartments my storage, my car next m toe or my house I think they are waiting for big incident then they will react . will not refer anyone Valley West Apartment especially if you a have kids because of Skank, unhealthy and un save environment.

texted the manager and I found that out when I went to go talk to her and she couldn’t find the incident report. Wow. Way to care for your residences. They voted against a neighborhood watch. Just take this into consideration if you want to move here. Oh and the cabinet doors keep falling off. They’re just stapled and glued so that was fun when it fell on me.

conveniently put the sewage pipes, and not one day goes by when one of these pipes is busted, spewing sewage water all over the vehicles! If thats not bad enough they make you pay for water as well! No matter how much water we conserve (and we have tested it) the bill never goes down, but when pipes burst and other instances when a large amount has been released somehow our bill always went up! Every four units there is a designated parking spot for one of the units that is located directly in front of the stairs to go up to the apartments which not only is extremely frustrating to try and squeeze by, but it is also a severe hazard and I have no idea how this passed fire code inspections. The staff here does do a very good job at treating you like absolute garbage and provides the worst customer service I have ever encountered, and they are unbelievably disrespectful any time you need to speak to them. There also used to be a nice market here, but recently they decided to kick them out so they could remodel their leasing office. During this remodel they also tore out the locker rooms which had lockers, showers, bathroom just to make a fancy office. Many amenities have been removed since we moved in but they continue to raise the rent. The only way to enter the complex is if you have a gate card, so there is no way to enter on foot. Unless you have a car you will be trapped outside until one comes and opens the gate. We live in an upstairs unit with a skylight which we thought was great at first, but this thing leaks every year when it rains and we still have a stain on our ceiling that they said they would paint, but years later they have yet to do so. They do very, VERY sloppy repair work and never follow through with finishing the job, making it look like you moved in during remodel. I can go on and on but this review has limited me to a certain amount of words. In short, DO NOT MOVE HERE UNLESS YOU WANT TO BE TREATED LIKE TRASH AND ENJOY LIVING IN AN UNSAFE ENVIRONMENT!

replacing all the balconies however, it took them 3 months to replace my neighbors balcony when they said it would only be a two week job. There are WHITE carpets!? No matter how clean my apartment is, it always looks dirty because of their poor choice of white carpets. They urge you to not use the garbage disposal because of their poor plumbing. The amenities are okay but poorly managed. The Sauna has been broken for over two years now. The staff is horrible and unorganized. They are lazy and getting them to help you is like pulling teeth. The palm trees are never trimmed and commonly fall on people and litter all over the community. Speaking of litter, there is always trash everywhere. There is A LOT of children in the community that leave trash behind and are incredibly loud. The drive up gates are always broken, letting anyone and everyone into the complex. The washers and dryers are constantly breaking or never work correctly. There is NO guest parking.

residents as opposed to just one. On the downside, the nearest train station for those who commute to work is downtown at Diridon and although the community is gated, it's very easy for non-residents to enter. Overall, I'm happy with my decision to live here, however the location could be better and the rent is much higher than I'd like to be paying.