Don't walk run away from this place!
March 19, 2025 - Review from Apartments.com
I lived here for 8 and 1/2 years, so I personally witnessed the decline in everything at Vanguard Crossing.
Things were pretty awesome there prior to Banner Property Management taking over. From there they wanted to nickel and dime you on everything. When I moved in the place was 100% occupied. Today they have about 20 units at any given time available.
One time I had a really bad cold and I got a reprimand for not having brought by trash in by 9:00 A.M. They want to pretend it's a luxurious ...
resort, but in reality it's over 10 years old and showing plenty of wear and tear. The only reason my trash was out was because they require you to pay for valet trash service.
Rents were constantly on the rise each year, which is funny since they can't keep the place full these days. The Banner Property Management is rude and act like they are running the nicest place in STL. My recommendation is to read all of the 1 star reviews. That is where you get the truth as to what is really happening there.
Another time, they towed my car out onto the street and left it unlocked. They attempted to charge me $100 for their inconvenience. I promptly told them I wasn't paying it as I had flown out of town for the week and they only gave a 24 hour notice. I couldn't move my car when I had flown out of town.
Another frequent ongoing problem is the trash bins. Not only are they very loud as others have commented, but they get extremely full on the weekends and trash piles up outside of it. How luxurious is that>
I could go on and on about how awful these Banner Property people have been. There were times when I and others felt like prisoners. I'm sure if you go for a tour they'll be as sweet as apple pie until you move in, but then you get the real people once you've paid and moved into Vanguard Crossing.
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Property Manager Responded
March 20, 2025
My apologies that you had an unsatisfying experience. With an anonymous review, I am unable to reach out to you directly but I do encourage you to connect with our office if you have an interest in discussing your experience in further detail. We can be reached by (314) 692-0055 or vanguard@bannerapartments.com at your earliest opportunity. Thank you for your time and we look forward to hearing from you. Kind regards, Vanguard Crossing
Max of 2. 2 Pets Max (Cats and Dogs Combined). Pet Rent pricing is per pet.