Horrible
March 25, 2026 - Review from Apartments.com
We lived at this complex for 14 months. We had a lot of maintenance issues the whole time we rented here. The office lied about us not having to split utility bills with the whole complex (we paid $160-200/mo for water, sewer, and trash because they split it between everyone).
They buildings are gross (dirty, lots of bugs), old and not properly taken care of. Lots of soft spots throughout the flooring too. Our first issue happened as soon as we moved in with a broken dishwasher. It took over a ...
month to get it replaced. Our next issue was a pretty major one. The plumbing in our kitchen completely failed, caused a major leak in the downstairs neighbor. We went without a kitchen for a little over a week before they were able to get a plumber out to repair everything. During the summer, our closet door completely fell apart. The maintenance guy come to measure the doors and we waited 2 months before they came in. The door he ordered was the wrong size (surprise surprise) and tried to blame it on the office people. He said they should have the right size in their storage. Why we needed to wait 2 months for the wrong door? Beats me.
We also had issues with both bathrooms at two separate times. One of them started to flood, causing it to leak onto the bedroom carpet.
The cement stairs leading up to our apartment also completely broke one day as we walked up the stairs.
And after living here for one year, the ceiling started to leak water after it had rained. They said there was a hole in the roof, but couldn't get ahold of the roofers. It took them almost a month to "fix" the leaking ceiling. It turned out to be a major clog with the dryer and it caused moisture throughout the ceiling.
The office and maintenance people don't seem to communicate and they are never on the same page.
With the prices of these apartments, you can get a nicer place in a different part of Reno. This place is absolutely not worth it.
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Max of 2. We welcome 2 pets per apartment home. There's a one time fee of $50/pet for Cats and $100/pet for Dogs. Pet rent starts at $35 and deposit fee at $200. Breed Restrictions apply. Please call our Leasing Office for complete Pet Policy information.