Villa Capri Apartments

a year. It took management 2 months to fix my toilet that kept overflowing causing the linoleum floors to buckle the only reason they came to fix it was because I threatened to withhold rent from them. They still haven’t fixed my garbage disposal or my patio wall despite numerous emails, phone calls and asking in person for it to be fixed. There is piles of garbage on the floor next to the big trash bins, people shove there trash and beer cans into the tall trees in front of each apartment. There’s kids who constantly scream and cuss all day and night on the top of the their lungs. I found a tampon floating in the pool and trash floating in the pool. The grounds and laundry room are constantly filth. Villa Capri is a joke and the furthest thing from “luxury apartments”. Do not rent here

that you have to deal with. It’s horrible, I hate it, and I can’t wait to move out.

increase with no explanation or warning. There is also a mandatory $3.95 admin fee that is required to pay each month yet you have no choice but to use the service as it is how you pay the utilities... they don't cover that in the lease agreement either. If you do go month to month, know that there is a $200 fee they will add to each month's rent which is also not stated in the lease agreement - they will amend it later under the 2nd paragraph clause in that section. Be warned that the complex has a constant issue with trash - either tenants that can't seem to lift a dumpster lid to place their trash in so it overfills and falls to the ground or those placing large furniture items infront of it that blocks parking. This is not an exaggeration - the trash issue has been consistent for over a year with nothing being addressed by property management. They promise memos, newsletters, talking to tenants, but nothing has changed in over a year. Be warned that property management is only responsive when it comes time to renew the lease, other than that, you won't hear from them. The office hours state 9-6pm M-F, however these office hours are not kept and rarely will you see anyone in the office. The community director has changed at least 4 times and it has not improved. The only person I see working around the property is the maintenance man who has to try and keep up with the trash issue instead of working on actual issues. Another issue is that the onsite washers are dirty (leave grey and black marks on white clothes) when they are working and 3/6 dryers have not worked in over 6 months.... Over and over, this property management company and the owners of this property communicate through their actions that they are only interested in money and not the well being of the tenants. For these reasons and more, I do not recommend this property to anyone looking for a safe, reliable, decent place to live.

maintenance if they would complete the work with the same tile so at least the bathroom would have matching tile and it took them months to fix it. Also, my bathroom tub started peeling and looked terrible and until this day, 5 requests later they have not fixed it. Yet, they raised the rent by $200 and nothing gets fixed! The community smells really bad as soon as you walk in, there is always trash and flies everywhere. DO NOT MOVE HERE. The other reviews that rated 1 stars are NOT EXAGGERATING.

in the horror movies ... DONT DO IT ... STAY OUT!!! Keep ready the rest of the reviews and you will see.

I can’t even eat in my house without killing roaches! Don’t be fooled it’s a money pit!

meeting via email that she agrees to, and she stands us up! The trash is always all over the place and blocking our one parking space...right now there is a nasty dirty mattress left by a tenant and it is sitting in front of my car. I texted management to have the mattress removed and I have yet to hear anything back an hour later and the mattress is still there. This is constant ongoing issue with us and the trash. We are still sitting under water rotted wood from when our ceiling started leaking horribly only a few weeks after I moved in October. And down to little things like broken drawers and damaged walls have yet to be addressed, even though they were pointed out prior to move in. The complex always smells of cigarettes and weed. in spite of it being California law that smoking is illegal within complexes. Management does nothing about it, even though they live on site!!! I have had to speak with neighbors and known smokers to have this issue resolved. It still happens since I can't pin point all of the tenants that do smoke within the complex. This has been the worst experience renting wise from any complex and it sucks knowing that I have a very long time before my lease is up.

pay all utilities and the rent. Maintence here is a joke they never fix anything. Laundry room dirty and never works. Neighbors are super loud, no privacy, and you get dogs and big pit bulls (pit bulls belong to the landlord who also lives in unit) that bark loud all night. The apt picture only looks nice because it’s all paint touch up. Once you move in every thing starts to fall apart and again never get fixed by maintenance. I’m glad me and my family moved out. Landlord doesnt care and really brought the place down compared to the previous management. Not worth paying almost $2000 (after you include the water bill and trash to the rent) for this place. AVOOID IT IF YOU CAN OR THEY LIKE LOCK YOU IN A YEAR LEASE since everyone keeps moving out.

landlord lives there but never responds. My best option is that you avoid this place as much as possible

also very nice, I love being able to take a dip in the summer. Also, the complex is gated and has good security entry system, I always feel safe! Now for some cons, the laundry machines need to be updated. Every now and then they eat my quarters! Landlord says it's because the breaker shuts off but I don't know until it's too late! Apartments get very hot, celining fan is only in kitchen but is needed in every room! Lastly, the parking situation needs to be redone, a lot of the spots are hard to maneuver into, although having carport parking is not really Soemthing to complain about (: