Horrible management
November 6, 2024 - Review from Apartments.com
You’ll like this place if you never have a maintenance issue. This place is an awful place to live because the manager is incredibly rude, condescending, money-hungry, and careless. Cindy also throws her other staff under the bus for things that are clearly management issues (I.e. short staffed maintenance, poor response from management when one person goes on vacation, lack of communication for ongoing issues, and not having supplies needed for repairs). She said maintenance had no right to say ...
if something needed repaired, replaced, or addressed as that is solely her call even when it is common sense like replacing a carpet pad that has had standing water for over 2 weeks. You have to call for every individual step in a request also, call to remove water, call to fix leak, call to repair the drywall, call to have the carpet replaced cleaned and sanitized. Shout out to Stephen with maintenance who was always great and as helpful as he could be with limited resources, lazy coworkers in maintenance, and poor management. Also shout out to Jessica who Fath properties brought in to help clean up Cindy’s mess with unaddressed maintenance and poor living conditions for residents. Fath properties tried to get me to stay with them after this experience but they only discount one admin fee for loyalty and it was hundreds cheaper to go with a different management company where I got more square footage, more amenities, and a more beautiful, well-cared for home.
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