Management problems
October 25, 2021 - Review from Apartments.com
I moved in December 2020 very happy with the staff…couple months after moving in, we had management & maintenance change and that all went down the drain. Our new maintenance man was very nice, but I hate to say did not properly resolve most issues- but this is a management problem. I had multiple maintenance requests that got marked as completed online despite no one coming by. I also had management try to tell me they “think” someone had come by and fixed things, despite the fact that me or my ...
roommate were home to verify no one had come by. For one, we had two leaks and a mold problem behind our air vent for two months (before I moved out- never fully resolved). They tried insisting the mold on my ceiling after my leak was dirt. I had to get in contact with the regional manager to finally get any action taken, and it was not properly done when finally attended to. The new management’s idea of “fixing” the mold issue was to mop our ceiling. I then was told the leak was taken care of, and when I went back into the office to report the continuation of the leak, was told I must have just been hearing things, despite that I actually saw the active leak.
Also, the gates worked maybe 20% of the time. They were always talking about working on them, but most of the time they just stay open. I keep my door locked and didnt experience break-in issues, but since I moved in there I did have my car keyed on a regular basis and someone did ravage through the car the one time I forgot to lock it. I generally always felt safe, but just make sure you always lock everything.
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