I would not recommend
May 21, 2025 - Review from Apartments.com
I was at Walden Pond Apartments for about 2 years. Be very careful. They make it very easy to move in, but read your contracts carefully. When you go to move out you will have multiple fees. They do not treat tenants fairly. I had no refrigerator for 3 weeks and the one they gave me was gross and didn't work properly, my metal closet door fell off the hinges and hit my bed (almost killing my cat) and was not fixed properly, and I was without a shower for 3 days in August while they fixed the ...
plumbing. They did a terrible job fixing the hole in the wall that they created. Which they made a point to tell me they didn't charge me for(?!). My bedroom window always had mold around it. I was very patient during all of this and did not complain. The rent is very high and they will raise it every year. The grounds are not well kept and the pool is nasty. The shared laundry room was disgusting, expensive, and rarely cleaned. When I moved out I followed all of their procedures and gave 2 months notice. I was charged a turnover fee, an inspection fee, prorated rent (but not told that I could have stayed 2 weeks later), and a fee to replace my carpet. The carpet was old when I moved in and the maintenance people told me it was being replaced with vinyl floor when I moved out. I was changed $300 for new carpet (due to pet damage even though there was NO damage from my cats). I had paid 400$ for the cats to move in, and over $1,000 in pet rent. If my pets truly damaged something... aren't the pet fees used to cover that? They do not care about their clients... only about money. I am extremely disappointed at the level of customer service when discussing these issues. I would never recommend this apartment complex to anyone.
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