Walnut Ridge Townhomes

that's how everything is handled.

That way they can ensure things are fixed properly and not left up to the renter who could possibly cause further damage. It makes it very hard to report any issue when you know it will be addressed with an attitude. It's frustrating enough when something breaks, but to know that the report will not be received well by management is beyond unacceptable. I see that there are other bad reviews about management specifically naming Shirley. If Walnut Ridge invested in someone who understands customer service (like the younger girl), I think the reviews would improve and it would be viewed as a very nice place to rent.

of the drawers had probably years of disgusting nastiness in them. It took me DAYS to clean the kitchen. The grease did not even stop in the kitchen. It was also on the handrail going up to the second floor. The last tenant must have had a cat, as evidenced by the scratches all over the woodwork going up to the stairs to the second floor. The carpet may have been cleaned, but there was pieces of carpet left EVERYWHERE. It was like whatever they cleaned it with pulled pieces of carpet right up and they just left it there. When I moved in, I filled out their list of issues that I found, along with the request to fix them. I noted the burn marks and scratches all over the counters, the light fixture in the dining room, hanging by a wire, the paint in the small bedroom being a different color (which was an awful color that made the whole room appear dark), stains all over the master bedroom door, the small area in the floor which was warped and like a small hill......) no one ever came to fix ANY of this. I cleaned the entire place - it was in EXCELLENT shape when i left and 100 times better than when i moved in, and they took charges out of my security deposit!! The parking lot had basically a ditch in it where I scratched my car because there are no indicators to show where the ditch is in the dark. Oh, and the mailboxes, which depending where you live are located on a slope are ALWAYS so icey in the winter that you cannot even get to your mail. I would NEVER recommend anyone moving here. They should be ashamed of themselves. You can find a lot better for the price. It's sad that this company takes advantage of people.

get done, as is the same case for all large apt complexes. Yes you need to nag the office to get anything done. Deal with it. The grounds can get pretty trashy, but that is on the tenants, not the landlord. The interior walls provide no sound barrier so be prepared to hear everything from your neighbor. Despite all of this for the price, location and space I would most certainly recommend this complex. It's an income producing apartment if you expect something high end go look somewhere else.