First note, you'll probably notice my co-signer's/girlfriends apartment review is similar below. We've just had to deal with this for over a year now so it's ridiculous.
We moved out and have cats. My cats have never pee'd or defecated anywhere within that location other than the cat box. We even spent two days cleaning every bit of that place before we left, better than how we moved in.
However after we left they had someone come in and stated that they simply smelled cat pee so they ripped
...up the carpet in every single room until they found a little water spot (where my cats drank some water and it probably spilled a little because they're cats, but left no smell, visible mark, or damage..) and at one point juice spilled, once again because cats walk around, however there was no damage, was cleaned up immediately, and no smell. By the way, one of the perks in bringing a pet in is that if there was any cause that they believe there was cat or dog urine, they would do a black light test. This was paid for with the pet deposit fee ($500). To quote the exact wording for the deposit "The onetime, non-refundable pet inspection fee paid upon move-in shall be applied to the cost of a professional ultra-violet light inspection done by the carpet cleaning company after move out". When I asked if they did the black light testing, they said no, and quote "the man said he smelled pee, so they just replaced everything", and when asked for copies of receipts for the black light testing she said "we don't keep receipts of that". I work in a medical company and you best believe that we keep receipts of everything, so what kind of company doesn't keep receipts especially when someone is moving out? So not only did we lose the entire deposit, but they want us to pay an additional $80.00 on top of the entire deposit taken out for the replacement of the carpet. Did I mention the water spot was in an approximate 1 foot by 1 foot from the pictures they had, yet they replaced the entire approximate 850 sq foot carpet for the entire apartment. So even though they broke contract and they know it, I cannot do anything except pay them.
Parking lots were never salted, or they salted once a month at the most, the concrete blocks at the top of parking spaces were often broken and just sitting in the middle of parking spaces, and the lots were never salted, fridge literally did not even work when I moved in or for multiple days after.
