Pet Owners Beware
November 8, 2023 - Review from Apartments.com
After seeing reviews with similar feedback I feel the need to share my experience during my time at Weston Point to for-warn others with pets. I rented an 1100 sq ft two bedroom apartment for 10 months. I travel extensively and this being a second home was there less than 40 days during this entire lease term. Two months after I moved out I received a notice from the apartment manager stating I owed $2,000 to replace the entirety of carpet in the apartment. It was noted by the office staff that ...
they brought in 3rd party contractors to evaluate carpet with black light and pull back carpet. In the dining and living area they found pet stains on the underside of the carpet. There was zero signs of any defects from the carpet surface. The pet which was only there for 2 months at the beginning of the lease was potty trained and was walked throughout the day. There were two months following my move out date before the carpet eval occurred at which time these damages could have occurred. There is no way for either of us to prove how or when the damage occurred. I reasonably requested they adjust the fee to clean or replace the carpet in the affected area which would have easily been half the charge. They were unwilling to accommodate any requests to limit the costs of repairs or to utilize my pet fees against the balance due. The manager referred to fair housing laws to try and justify their unreasonable claim. As a company they have set this unfair standard and it reflects poorly on unsuspecting renters as funds I supplied are not being properly allocated. As I reflected on this very frustrating situation I recalled the staff that walked me through my apartment saying the company tries to replace carpet in between each tenant. At the moment it seemed like new carpet was a nice feature but now I see this has been done at others expense which was not disclosed until move out and in my opinion deceitful. Other potential residents with pets should know how these funds are used and how they poorly handle move outs. If you don’t own pets and have read this far I would also warn you that the apartments need to be updated badly. Not just aesthetically but to improve energy efficiency especially during the winter. The pest control was very poor (lots of spiders even in my dryer) and the daily overflowing trash situation at the dumpsters was unsanitary and downright disgusting.
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