DO NOT MOVE IN!
July 9, 2026 - Review from Apartments.com
My new apartment is the same price and a night and day difference! I’m really glad I moved out. No issues with the new place so far.
Within 2 months of moving in, my AC broke here. It took maintenance a few months to fix it and I was forced to use an AC unit that attaches to a window. Well, this raised the cost of my power bill significantly and Whitehall did nothing to help me offset the cost. But wait, it gets worse…
Not long after this, my apartment flooded along with a few of my neighbors. ...
They took months to fix mine, and I even had to pay for and stay in an aibnb for 5 or 6 days, which costed me over $500. The only thing they did to help was reduce my rent by $200, and that was only after begging extensively. Had I not kept trying, it wouldn’t have happened.
I also remember my oven breaking for over a month and that forced me to eat out all the time, spending more money on food than intended. The worst part is, Whitehall will mark your maintenance requests as completed WHILE YOU’RE LITERALLY AT HOME. So obviously no one came over and completed it. This forced me to submit requests over and over again every time something broke, which was frequent there. Also, the leasing office emailed me back when I first moved in but eventually stopped responding to any of my emails. They also didn’t answer the phone enough. So I typically had to go in person to get some help, and even then they’d tell me they’d call me with an update and of course I’d never get that call. It’s exhausting to live here, you’re always taking a dozen steps to get 1 thing resolved all while everything else is breaking. Hell, I even remember my oven fan being broke for at least 3 months before maintenance finally came and fixed it. So when I’d cook something like burgers, it would smoke up the whole apartment and my face. Not fun.
Another problem I should mention is their pool. They don’t keep it cold in the slightest. You will feel hotter in the water than if you were just standing outside, even in the early summer months. My new apartment has cooler water, and again, zero maintenance issues whatsoever. They communicate better as well.
Also, I had multiple packages stolen from my doorstep while living here for 1 year. High theft area, so watch out. Whitehall doesn’t have a mailroom or anything so it’s a game of luck to get your packages delivered!
Whitehall is infested with bugs too. Upon moving out, I cleaned my apartment to the best of my abilities and there were the same am
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