Dirty, Crime Infested
June 21, 2023 - Review from Apartments.com
This place is festered with crime and filth. The RVs and abandoned cars upon entry will be your first clue. Even if you think you’re safe because they aren’t residents you’ll be disappointed to know they still occupy this property. They’ll be doing drugs in your hallways, sleeping under your stairs, dumping garbage and going through your belongings in broad daylight, walking through the property high screaming expletives while your kids are playing, breaking into vehicles, stealing cars, bikes ...
and packages. The mailroom windows have been busted, the actual boxes themselves have been busted open, and not even your Amazon hub is safe because those too are now being broken into. The mailroom has been a place of constant concern and yet still, no other measures of security other than a fob. Police presence has risen to the point where at any given night you might have a K9 outside of your stairwell looking for a suspect. When we’re told to call “Security” they never answer. It’s a cell phone number with no voicemail set up to actually inform you that your concern will be addressed. Upon finding out later this property doesn’t actually have a security system in place. Why would such a large community not have measures in place to ensure the safety of their residents when there have been countless complaints and police reports for years now?
Upon our 2nd year inspection we informed management that we had a huge window leak and that when it rained the water would splash through the windows and cause damage and mold. We waited for a while to have someone come back and after the inspection from a 3rd party vendor they told us it was a problem that would be fixed soon because there are other units that have the same problem. 9 Months later there has still been no resolution. The blinds are ruined, the paint has bubbled, peeled and chipped and is now on the floor. I was told they’re trying to work out the price so that it doesn’t “affect the bottom line”. Stay with me here. We have crime and mold and the only explanation here is they have to protect the bottom line? Do not move here unless you think you can’t do better.
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Property Manager Responded
July 27, 2023
We apologize for the negative experience you had at our property. We acknowledge your concerns regarding safety and security measures, as well as the unresolved issue with your window leak. Thank you for taking the time to leave a review and share your feedback with us.
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