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- 1–3 Bedrooms
- $1,336-$2,061
- 664–1,180Square Feet
Rent Specials
Special Pricing on Select Units *Minimum lease term applies. Other costs and fees excluded.
About Willow Plaza
At Willow Plaza, coming home feels like you're on vacation. With impressive finishes and resort-quality amenities, our 1, 2, and 3-bedroom apartments make it possible to live beyond your expectations. With so much to do at this perfect Northwest Houston location, a vibrant new lifestyle awaits. Embrace it.
Willow Plaza is located in the Brookhollow Inwood Neighborhood and 77086 Zip code of Houston, TX. This community is professionally managed by Greystar Real Estate Partners
Unique Features and Amenities
- *In Select Units
- Balcony or Patios
- Built-in Desk
- Coffee Lounge
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Negative $100
- Negative $150
- Negative 10
- Negative 175
- Negative 35
- Negative 75
- Outdoor Gas Grills
- Pet Park
- Poolside Cabana
- Resort style pool
- Soaking Tub
- Storage closet
- tanning ledge
- Walk-in shower*
- Whirlpool Black Appliances
- Wood Style Flooring
- Yoga Studio
Property Contact Info

Floorplan Pricing and Availability
Willow Plaza offers 1 to 3 Bedroom apartments starting from $1,403 and having 664–1,180 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Show Unavailable FloorplansFloorplan A2
From $1,403
1 Bed, 1 Bath, 689 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $1,448 Available Now 516 689 $1,403 Available Now 623 689 $1,413 Available Now 916 689 Model Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Model Lease Information
Model Price Range
- $1,373 - $1,448
Current Available Pricing
- $1,403 - $1,448
Deposit
- $300 deposit
Unit 516 Amenities and Features
Kitchen Features
- Kitchen Island
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 516 Lease Information
Unit Price
- $1,448
View Details and Rent EstimateDeposit
- $300 deposit
Model Lease Information
Model Price Range
- $1,373 - $1,448
Unit 623 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 623 Lease Information
Unit Price
- $1,403
View Details and Rent EstimateDeposit
- $300 deposit
Model Lease Information
Model Price Range
- $1,373 - $1,448
Unit 916 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 916 Lease Information
Unit Price
- $1,413
View Details and Rent EstimateDeposit
- $300 deposit
Model Lease Information
Model Price Range
- $1,373 - $1,448
Apartment Model: A2From $1,3731 Bedroom, 1 Bath, 689 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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A2 - Floorplan 1 Apartment Unit: 516Apartment Model: A2$1,4481 Bedroom, 1 Bath, 689 sq ftAvailable NowApartment Unit: 623Apartment Model: A2$1,4031 Bedroom, 1 Bath, 689 sq ftAvailable NowApartment Unit: 916Apartment Model: A2$1,4131 Bedroom, 1 Bath, 689 sq ftAvailable NowFloorplan A1
1 Bed, 1 Bath, 664 sq ftModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft Deposit From $1,336 Call for Availability A1 664 sq ft $300 Model Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Model Lease Information
Model Price Range
- $1,336 - $1,376
Deposit
- $300 deposit
Apartment Model: A1From $1,3361 Bedroom, 1 Bath, 664 sq ftUnavailableFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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A1 - Floorplan 1 2 Bedrooms
Floorplan B2
From $1,438
2 Beds, 2 Baths, 968 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $1,723 Available Now 637 968 $1,733 Available Now 723 968 $1,438 Available Now 922 968 Model Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Model Lease Information
Model Price Range
- $1,438 - $1,763
Current Available Pricing
- $1,438 - $1,733
Deposit
- $400 deposit
Unit 637 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 637 Lease Information
Unit Price
- $1,723
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,438 - $1,763
Unit 723 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 723 Lease Information
Unit Price
- $1,733
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,438 - $1,763
Unit 922 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 922 Lease Information
Unit Price
- $1,438
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,438 - $1,763
Apartment Model: B2From $1,4382 Bedroom, 2 Bath, 968 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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B2 - Floorplan 1 Apartment Unit: 637Apartment Model: B2$1,7232 Bedroom, 2 Bath, 968 sq ftAvailable NowApartment Unit: 723Apartment Model: B2$1,7332 Bedroom, 2 Bath, 968 sq ftAvailable NowApartment Unit: 922Apartment Model: B2$1,4382 Bedroom, 2 Bath, 968 sq ftAvailable NowFloorplan B1
From $1,663
2 Beds, 2 Baths, 939 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $1,663 Available Now 1024 939 $1,693 Available Now 1311 939 $1,663 Available Now 325 939 Model Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Model Lease Information
Model Price Range
- $1,653 - $1,693
Current Available Pricing
- $1,663 - $1,693
Deposit
- $400 deposit
Unit 1024 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 1024 Lease Information
Unit Price
- $1,663
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,653 - $1,693
Unit 1311 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 1311 Lease Information
Unit Price
- $1,693
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,653 - $1,693
Unit 325 Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Unit 325 Lease Information
Unit Price
- $1,663
View Details and Rent EstimateDeposit
- $400 deposit
Model Lease Information
Model Price Range
- $1,653 - $1,693
Apartment Model: B1From $1,6532 Bedroom, 2 Bath, 939 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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B1 - Floorplan 1 Apartment Unit: 1024Apartment Model: B1$1,6632 Bedroom, 2 Bath, 939 sq ftAvailable NowApartment Unit: 1311Apartment Model: B1$1,6932 Bedroom, 2 Bath, 939 sq ftAvailable NowApartment Unit: 325Apartment Model: B1$1,6632 Bedroom, 2 Bath, 939 sq ftAvailable Now3 Bedrooms
Floorplan C1
3 Beds, 2 Baths, 1180 sq ftModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft Deposit From $2,001 Call for Availability C1 1180 sq ft $500 Model Amenities and Features
Unique Features
- *In Select Units
- Balcony or Patios
- Built-In Desk
- Full Size Washer & Dryer
- Kitchen Island
- Linen Closet*
- Soaking Tub
- Storage Closet
- Walk-In Shower*
- Whirlpool Black Appliances
- Wood Style Flooring
Model Lease Information
Model Price Range
- $2,001 - $2,061
Deposit
- $500 deposit
Apartment Model: C1From $2,0013 Bedroom, 2 Bath, 1180 sq ftUnavailableFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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C1 - Floorplan 1
Schedule a Tour
Property Information
- 300 Units
- 3 Stories
- Built in 2023
- View Property Website
Lease Terms
- 12 - 15 mo
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application FeeiMax of 1. Amount to process application, initiate screening, and take a rental home off the market.$35
- Security Deposit (Refundable)iMax of 1. Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.$300-$500
- Holding Deposit (Refundable)iMax of 1. Amount to hold rental home off the market at time of application. Amount applied to security deposit and/or amounts owed upon application approval. Refundable per terms of application.$100
Utilities
- Pest Control ServicesiMax of 1. Amount for pest control services.$3/mo
- Trash Administrative FeeiMax of 1. Amount to manage trash service billing.$3/mo
- Trash Services - HaulingiMax of 1. Amount for shared trash/waste services.$15/mo
- Utility - Stormwater/Drainage Admin FeeiMax of 1. Amount to manage drainage billing.$2/mo
- Utility - Water/SeweriMax of 1. Usage-Based (Utilities).Amount for provision and/or consumption of water and sewer services.Varies/mo
- Utility - Electric - Third PartyiMax of 1. Usage-Based (Utilities).Amount for provision and consumption of electric paid to a third party.Varies/mo
- Renters Liability Insurance - Third PartyiMax of 1. Amount for renters liability insurance obtained through resident's provider of choice.Varies/mo
Other Fees and Policies
Personal Add-Ons
- Short Term RentaliMax of 1. Amount for rental home occupancy for a shorter lease term. May be subject to availability.$150/mo
- Washer/Dryer RentaliMax of 1. Amount for rental of washer and dryer. May be subject to availability.$35/mo
Situational Fees
- Lease ViolationiMax of 1. Amount for violation of community policies and/or per lease terms.Varies/per occurrence
- Payment Services - Third PartyiMax of 1. Amount for using a third party, electronic payment processing service (i.e. credit card, ACH, etc.).Varies/per occurrence
- Month-to-Month FeeiMax of 1. Amount, in addition to base rent, for a month-to-month lease.$300/mo
- Intra-Community Transfer FeeiMax of 1. Amount due when transferring to another rental unit within community.$500/per occurrence
- Access Device - ReplacementiMax of 1. Amount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$75/per occurrence
- Early Lease Termination/CancellationiMax of 1. Amount to terminate lease earlier than lease end date; excludes rent and other charges.200.0% of base rent/per occurrence
- Insufficient Move-Out Notice FeeiMax of 1. Amount for not providing notice to move-out as required by lease.200.0% of base rent/per occurrence
- Reletting FeeiMax of 1. Marketing fee related to early lease termination; excludes rent and other charges.85.0% of base rent/per occurrence
- Late FeeiMax of 1. Amount for paying after rent due date; per terms of lease.9.99% of base rent/per occurrence
- Lease Violation - Extermination ServicesiMax of 1. Amount for violation of pest-related community policies.Varies/per occurrence
- Legal/Eviction FeesiMax of 1. Amount for legal expenses incurred for lease violations.Varies/per occurrence
- Utility - Vacant Cost RecoveryiMax of 1. Usage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies/per occurrence
- Pet/Animal - Lease ViolationiMax of 1. Amount for violation of community policies related to pet or assistance animal.Varies/per occurrence
- Returned Payment Fee (NSF)iMax of 1. Amount for returned payment.$100/per occurrence
- Utility - Vacant Processing FeeiMax of 1. Amount for failing to transfer utilities into resident name.$50/per occurrence
- Renters Liability Only - Non-ComplianceiMax of 1. Amount for not maintaining required Renters Liability Policy.$15/per occurrence
- Payment Services - AlternativeiMax of 1. Amount for using a third party rent payment installment program (i.e. Flex, Jetty Rent).$14.95/per occurrence
Max of 1.
Pet Fees
- Pet RentiMax of 1. Monthly amount for authorized pet.$25/mo
- Pet Deposit (Refundable)iMax of 1. Amount for pet living in rental home. May be assessed per pet or per rental home, based on lease requirements. Refunds processed per lease terms.$250
- Pet FeeiMax of 1. Amount to facilitate authorized pet move-in.$250
- Pet Management - Third PartyiMax of 1. Amount for authorized pet registration and screening services.$25-$30/yr
- 2 Pet Limit
- 2 Pet Limit
Max of 1.
Cats
Pet Friendly; We welcome 2 pets per apartment home. There is a $250 one-time non-refundable pet fee ($200 refundable). Pet rent is $25 per month. There is a weight limit of 99 pounds pet and aggressive breeds are prohibited.
Comments: Pet Friendly; We welcome 2 pets per apartment home. There is a $250 one-time non-refundable pet fee ($200 refundable). Pet rent is $25 per month. There is a weight limit of 99 pounds pet and aggressive breeds are prohibited.
Dogs
Pet Friendly; We welcome 2 pets per apartment home. There is a $250 one-time non-refundable pet fee ($200 refundable). Pet rent is $25 per month. There is a weight limit of 99 pounds pet and aggressive breeds are prohibited.
Comments: Pet Friendly; We welcome 2 pets per apartment home. There is a $250 one-time non-refundable pet fee ($200 refundable). Pet rent is $25 per month. There is a weight limit of 99 pounds pet and aggressive breeds are prohibited.
Property Fee Disclaimer: Total Monthly Leasing Price includes base rent, all monthly mandatory and any user-selected optional fees. Excludes variable, usage-based, and required charges due at or prior to move-in or at move-out. Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pets: Pet breed and other pet restrictions apply. Rentable Items: All Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Features and Amenities
On-Site Services
- Maintenance On Site
- Property Manager On Site
- Pet Play Area
- Online Services
- Key Fob Entry
Community Features
- Lounge
- Clubhouse
Outdoor Features
- Grill
- Cabana
- Controlled Access
- Patio
Recreation and Fitness
- Fitness Center
- Pool
Interior Features
- Balcony
- Tub/Shower
- Ceiling Fans
- Washer/Dryer Hookup
- Washer/Dryer
- Air Conditioning
Kitchen Amenities
- Dishwasher
- Microwave
- Oven
- Island Kitchen
- Range
- Refrigerator
- Disposal
- Freezer
- Ice Maker
- Kitchen
- Granite Countertops
Living Area Features
- Walk In Closets
- Vinyl Flooring
- Linen Closet
- Hardwood Floors

Map
- Shopping
- Grocery
- Medical
- Parks
- Transportation

Map
Hours and Contact Info
| Monday | 8:30 am–5:30 pm |
| Tuesday | 8:30 am–5:30 pm |
| Wednesday | 8:30 am–5:30 pm |
| Thursday | 8:30 am–5:30 pm |
| Friday | 8:30 am–5:30 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Frequently Asked Questions about Willow Plaza
Where is Willow Plaza located?
Willow Plaza is located at 12752 N Houston Rosslyn Rd near the Brookhollow Inwood area of Houston, TX
What is the current rent range at Willow Plaza?
1 Bedroom to 3 Bedroom Apartments at Willow Plaza currently range from $1,403 to $1,733
When is the leasing office open?
- The office Hours for Willow Plaza are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at Willow Plaza is: Special Pricing on Select Units *Minimum lease term applies. Other costs and fees excluded..
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Verified Renter
January 5, 2026The complex is nice and clean. Inside the units are nice and new.Property Manager Responded
February 2, 2026Thank you for taking the time to share your experience! We’re glad to hear you’re enjoying your unit and the community. We noticed your 1-star rating and would love the opportunity to learn more about what we could do to improve your experience. Please feel free to reach out to our office anytime—we’re here to help and always looking for ways to make our residents’ experience even better. Team WP
Review from Apartments.com
Verified Renter
August 18, 2025Management is is very welcoming and accommodating. Maintenance team is quick and efficient with fixing problems.Property Manager Responded
October 17, 2025Hi there, we are very happy to have provided you with such a positive experience! Team WP
Review from Apartments.com
Verified Renter
June 16, 2025Yo en lo personal ya estoy cumpliendo un contrato con willoow plaza y estoy por renovar de nuevo porque es un exelente lugar si quieres tranquilidad este es el lugar indicado la manager y su equipo de trabajo exelentes muy amablesProperty Manager Responded
June 23, 2025Awww, thanks friend! We really appreciate your kind words about Willow Plaza! Tram WP
Review from Apartments.com
Verified Renter
June 9, 2025No he visto al personal de seguridad que mencionan que hay por las noches. El personal de seguridad si es que lo hay debería de hacer valer el horario de la piscina .Property Manager Responded
June 10, 2025Your feedback helps us improve, so thank you for taking the time share your experience. If you're willing to chat, please contact us at willowplazamgr@greystar.com so we can get a better understanding of your concerns. Looking forward to hearing from you. Team WP
Review from Apartments.com
Verified Renter
May 26, 2025Una excelente área limpio agradable y sobre todo su apartamento limpioProperty Manager Responded
June 2, 2025Hi there! Thanks so much for taking time to review Willow Plaza. We're hope it was everything you wanted it to be. Team- WP
Review from Apartments.com
Verified Renter
May 7, 2025I love Willow Plaza it’s so calm and the management are very helpful and niceProperty Manager Responded
June 2, 2025Hi, your review about Willow Plaza made our day! Thanks so much for taking the time to write. Team WP
Review from Apartments.com
Verified Renter
January 27, 2025Love my apartment but not a peaceful environment due to my upstairs neighbors and neighbors putting their dogs out on the porch at 5 am to bark.Property Manager Responded
February 4, 2025Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Team WP
Review from Apartments.com
Verified Renter
January 25, 2025Talked to Jennifer , she was really nice, helpful and informative throughout the whole tour. Answered all my concerns politely , fell in love with the community seems like a very relaxed atmosphere.Property Manager Responded
February 4, 2025So good to hear from you! Thanks for letting us know. Have a great day!
Review from Apartments.com
Verified Renter
September 24, 2024I have been in peace & paradise at the Willow Plaza. No loud neighbors. No loud music. It’s very nice & quiet. I feel secure living here. The design and layout is everything! I cannot wait to get fully settled!Property Manager Responded
November 22, 2024Thank you so much for your wonderful feedback! We’re so happy to hear that you’re enjoying the peace and quiet at Willow Plaza and feeling secure in your new home. It’s great to know that the design and layout are everything you were hoping for. We can’t wait for you to get fully settled in and continue to love your space! If you ever need anything, we’re here to help. Team WP!
Review from Apartments.com
Verified Renter
September 18, 2024The Willow plaza community itself feels safe, with great amenities like the gym and pool. The apartments are spacious and comfortable. Greystar management and staff are professional and helpful. I would happily recommend this apartment complex. Tania LopezProperty Manager Responded
November 22, 2024You're the best! We really appreciate the positive review.
Review from Apartments.com
Grateful but needs improvement.
September 1, 2024Let’s take it back to the beginning. Administration was quick and easy they were able to tour some of the models right there and then which was wonderful HOWEVER. When it came to the move in, it was not a smooth process at all. They called us the day before/ of to tell us that our apartment was not ready, that it was dirty and that we needed to wait at least 2-3 more days IF we wanted housekeeping to neat it up for us. Which we OBVIOUSLY said yes to, because why in the world are we going to agree ...to being welcomed into our new home with a dirty apartment. On the lease they expect you to leave the apartment spotless, so we expected nothing less from management. And THANKFULLY we didn’t hire movers because imagine how much that would’ve sucked. But it was still a major inconvenience because all of our belongings were packed and ready to go. Finally, moving day came and the moment we stepped into the apartment we were greeted with an apartment with the climate of a tropical island there was construction debris in our laundry room and cabinet drawers. The floors had white dust EVERYWHERE. So not only did they make us wait to move in to have the apartment “cleaned” they didn’t even clean properly. So obviously that was a HUGE BUMMER. Oh and that’s a whole other thing as well, PLS if you decide to move here TAKE pictures of everything the day you move in. There were a lot of damages to the floor, cracks in the shower tiles (which we also called maintenance for because we were worried water would get through there and make mold but they basically said that it wasn’t a maintenance problem it was more of a contractor problem) Moving on, to when we finally settled in. OMG… the amount of spiders… inside of our apartment and out in the balcony. It was absolutely insane. We even found a black widow spider in our balcony that stopped us from using it all together. Oh and not only spiders, there was also crickets, roaches, AND ants INSIDE the apartment. How? Where did they even come in from? We contacted maintenance about it and asked if they do pest control and they said that they do so every week. Which is questionable because why are we still seeing so many pests. The trash dumpsters are placed in such inconvenient spots the amount of times I’ve seen people and vehicles almost get hit by incoming traffic. It’s placed in such a way that it blocks visibility for drivers and pedestrians. And they also don’t get as much maintenance as they should. I think the trashProperty Manager Responded
November 22, 2024First, I want to sincerely thank you for sharing such detailed feedback with us. We truly value your input and apologize for the inconveniences you’ve experienced, especially during your move-in process. It’s concerning to hear that your apartment wasn’t ready as expected, and that it wasn’t cleaned to the standard you should have received. Please know that we take these matters very seriously, and I deeply regret the impact it had on your moving experience. We understand how frustrating it can be to deal with a move-in that wasn’t as smooth as it should have been, and we’ll be addressing the cleaning and preparation process with the team to ensure this doesn’t happen again. If there's is anything else we can do for you please call the leasing office. Team WP!
Read MoreReview from Apartments.com
Verified Renter
July 19, 2024The apartment I have is nice very nice. The leasing office team was excellent, but I would prefer more attention to the trash and the trash dumpsters.Property Manager Responded
November 22, 2024Thank you so much for your kind words about your apartment and the leasing office team! We're thrilled to hear that you’re enjoying your space. We truly appreciate your feedback regarding the trash and dumpsters. We understand how important this is and will work to ensure the area is maintained to meet your expectations. We’ll be addressing this matter with our team to improve the overall cleanliness and accessibility. Team WP!
Review from Apartments.com
Nearby Schools
Epps Island Elementary School
Klein Intermediate School
Klein Forest High School
Eiland Elementary School
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Willow Plaza.
Big Box and Retail
Walgreens
Aldi
Kroger
Groceries
Aldi
Lidl
Kroger
Hospitals
Parks and Recreation
Willow Plaza has 2 parks within 10.3 miles, including Splashtown, and Bear Creek Country Club & Golf Course.
Restaurants and Dining
Shopping Centers
Willow Plaza has 5 shopping centers within 0.5 miles.
Transit Stations
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Houston Studio Apartments | $1,256 | $625 | $3,264 |
| Houston 1 Bedroom Apartments | $1,341 | $367 | $10,000+ |
| Houston 2 Bedroom Apartments | $1,752 | $552 | $10,000+ |
| Houston 3 Bedroom Apartments | $2,290 | $692 | $10,000+ |
| Houston 4 Bedroom Apartments | $2,828 | $659 | $10,000+ |
| Houston 5 Bedroom Apartments | $5,306 | $689 | $10,000+ |
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