FUNDAMENTALLY FLAWED
May 28, 2024 - Review from Apartments.com
I have been living here for six months and am currently in the process of terminating my lease early. This property has several fundamental flaws, including its leasing team, dysfunctional fire alarm system, and inconvenient building layout. You WILL regret your decision to live here. Here are the most prominent issues of the property:
1. Leasing Office/Management
The most glaring issue is the complete lack of accessibility to the leasing team. Reaching property management or the leasing ...
team by phone is nearly impossible. Despite multiple attempts–calling daily, multiple times a day, and even back-to-back–I have never successfully connected with a team member. The rare callback comes days later. This is a nightmare for urgent leasing issues. Currently, I need to contact the leasing team to terminate my lease early and may be forced to pursue legal action due to their unresponsiveness.
2. Fire Alarms
The fire alarm system at Wilshire La Brea is excessively triggered. It activates more frequently than any housing complex I've lived in or heard of. During March and April 2024, there was a period of about 20 days when the fire alarm went off approximately 10 times, often for an hour or more and at night. On two occasions, the alarm blared for eight hours straight. This persistent disruption is intolerable, especially if you have pets or work from home. It was this 20 day period that prompted my decision to find new housing.
3. Building Layout
While not as critical as the other issues, the building layout deserves mention. The main elevator which services the central area near Lassen's, is heavily used by maintenance and cleaning staff to access their pseudo-office on the third floor. This makes an already busy elevator even slower. I have waited nearly 10 minutes for the elevator in this seven-story building, causing me to be late for appointments and forcing me to leave for work 10 minutes early to account for the delay.
Additionally, there are other issues, such as the property management's rude and dismissive responses to negative reviews. They often refuse to take responsibility for the numerous problems raised by residents. this lack of accountability only adds to the frustration of living here. In summary, living at this property has been a regrettable experience, and I strongly advise others to look elsewhere.
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Pets must be spayed/neutered.