When I first moved in, the property was owned by The Hills out of Ohio and they let the property just fall apart, not to mention taking off with my deposit and pet deposit without ever documenting it. When Greystar took over, John promised us they were working hard to fix things as fast as possible, that was last year. Now Sarah runs the property and I have seen her team members switch on a regular basis, not to mention it taking unreasonably long times to repair anything.
Residents are loud,
...rude, speed through the parking lot on the wrong side of the road, and since about a few weeks ago we no longer have a fire extinguisher in the outer hall, was removed without notice. Gated community, but gates are open 90% of the time allowing anyone to come in and park whenever they want. We have problems finding a spot near our apartment constantly at night, which sucks for 2nd shift people. They claim the motherboard is bad for their discontinued gate system, which it's been like for about 2 years. This is blatant false advertisement.
There are problems with random people walking around with weapons, spouse abuse in public view, and plain terrible people renting on the property that take up 2-3 spots with terrible parking skills.
The apartments have water sprinklers in them so if they activate for any reason, kiss your electronics goodbye.
They claim they are the cheapest around, a single look on the internet proves this isn't true, infact they aren't close. Promenande @ Jersey Village is much cheaper than the sqft of their apartments which is about 5-7 miles toward Houston on 290. This is not something you want to boast when it's verifiable within seconds.
Property Manager Responded