Terrible management
June 4, 2018 - Review from Apartments.com
Worst apartments ever! During this past cold Michigan winter our heat went out on 3 different occasions and work orders would take weeks to repair. They offered broken heaters to help appease the situation but it honestly was not enough. Ended up staying at my parents each time the heat went out because it was just too cold. When I went to the leasing office to see if there would be some compensation or discount on rent for the 2-3 months I struggled with this issue. I was told to write a letter ...
to the management company. I was never allowed to actually speak to a human being, only allowed to make requests threw snail mail. Worst customer service ever!
Of course my requests went unanswered so finally I made the decision to move on. My cat and I were so happy living here in the first year but once we started having issues with repair and maintenance I didnt feel comfortable paying the overpriced rent for such terrible and rude service.
To make matters worse, after I finally moved out they took my entire security deposit and even tried to charge me for things that were normal wear and tear in the apartment . I left the apartment the same way it was when I moved in and now I have to find a lawyer who can help me reclaim my deposit. I have never been through so much with any apartment complex in my life. Please safe yourself the headache and the frost bite in the winter and choose somewhere else to stay.
Read More
Max of 1.