days there was no hot water. If you put a work order in for the hot water, it was just closed out and they noted on the ticket that they were aware. several months went by and it was still not fixed. The laundry room was frequently dirty, and several of the washers and dryers were out of service. There were tenants that left their clothing for extended periods of time, taking up the washers and dryers. I had a very expensive blanket stolen out of the dryer. Snow removal is basically nonexistent,
...which is very dangerous for disabled and elderly residents. I witnessed a car sitting on its rotors because it had its tires and rims stolen. My car was broken into by someone shattering the glass.. My car was hit in the parking lot twice. Many times my packages were never checked In.I have never been treated like such an inconvenience as a tenant. They failed to prorate my rent my last month there which resulted in Them incorrectly charging me more than $700 Than I should’ve been charged. They refuse to refund me and correct Their error. It was over the mandated 45 days until they released any of my security deposit or overage that they charged me. I made several phone calls and sent several emails to management, including the regional manager and all of my phone calls and emails to this date have been ignored about any issue that I’ve had in this building.They charged me $160 for a move out cleaning fee, which I should not have been charged for. When I vacated I had my apartment professionally cleaned and I Inspected it and took photos of evidence. No one showed up for the walk-through inspection that was scheduled. I again have made several phone calls and emails to management And the regional manager, which all have been ignored. I now have to take this to small claims since no one will return any communications. I reserve the elevator for move out for 8 AM on a Saturday. Hours of operation were posted until 8 AM. My reservation was confirmed for 8 AM for the elevator. No one showed up to work. The leasing agent did not show up until almost 10 AM which resulted in me having to pay my movers and additional $200 for standing there waiting since they were on the clock that entire time. I reached out to management and again none of my concerns were addressed, but instead we’re all ignored. Not even an apology. Customer Service is nonexistent. It’s like they have a bunch of inexperienced teenagers running this building.
detalles
Max of 1. 1 parking spot for all one bedroom apartments.