Amenities Always Broken/Unusable
March 19, 2026 - Reseña de Apartments.com
Do NOT count on the amenities when you’re deciding whether the price point is worth it for you. The actual apartment is really pretty but the amenities are available about 50% of the time. To date, the pool has been out for 3+ months (advertised as year-round, since its heated) and the hot tub was out for 3 months, opened a couple weeks ago, and is already green. If this price is worth it for JUST the apartment, this if for you! If you’re counting on the nice amenities that they heavily ...
advertise, don’t.
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Property Manager Responded
March 30, 2026
Good afternoon, Anonymous, Thank you for your feedback and we’re sorry to hear about your experience. The recent hot tub issues were due partly to repeated incorrect use of the emergency stop button, leading to specialty replacement parts needing to be ordered. These have been installed, and these amenities are back online. If you'd be open to it, please reach out to our management team directly. I’d appreciate the opportunity to address your concerns and see if we can turn your experience around. I'm available in person, via email or by phone, whichever works best for you. Looking forward to connecting with you! Warm regards, Collin Veit | Aura Arts District
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